Refrigerator wasnt cold, lock on bathroom door jammed. Other than that, it was a nice hotel.

Old Town Abuquerque with the charm of an old hotel and its ridiculously large and comfortable lobby. Nice. Utilized the house restaurant with nice food and a particularly inviting protected patio area.

The staff was very helpful and the room was clean and the bed comfortable.

Beautiful grounds. It would be great for a wedding. But we had a hard few nights on our stay. When we checked in, there was a lot of sound from the ice machine and elevator. I used the text service to request a new room, but no one answered. I tried to call the front desk, but the phone was broken. I was finally able to call using the speaker phone, and they moved us to another room, which was great. We stayed for three nights, and these were the biggest problems: * No hot water. We could only take tepid showers * Parking was a hassle at night. They had valet (which was great), but in the morning you sometimes had to chase down someone to get your car * Really noisy. Lots of weddings, so there were loud, laughing people late into the night. Loud door slams and toilet flushes. Loud air and heat (we ended up turning ours off)

The front front desk staff were awesome. Very friendly and informative. We will be back!

Our stay at the hotel was unpleasant and not quiet at all ,kids running up and down the hall, yelling without there parents, slamming doors, didn't get any sleep and we called the front desk and they said they would take care of it they never did. There was no parking due to a outside party. I wouldn't go back.

We loved it! Walking distance to old town. Restaurant dinner was AMAZING. Breakfast was ok - seemed to be understaffed. Staff overall was fantastic! Kind and helpful! I would stay again!

Outstanding classic hotel! Beautiful view of the city. Excellent restaurant in the lobby. Definitely will return!