Nice helpful staff. Tv wasn’t working so the front clerk gal came down and fixed right away. I went for coffee and the pot was empty and the front clerk gal make a fresh pot right away. The shower head is super low. The rooms could use some cleaning of the doors inside and out.

Okay

Booked via hotels.com upon checkin apparently they do not allow local booking & told us we needs to call hotels.con for a refund. Nowhere did it say that until after you already pay to book they send you a “courtesy” message saying they do not allow bookings if you live within a 30 mile radius of the hotel

Very pleasant stay, nothing to complain about. The staff was very helpful with some items left after the stay, couldn’t have been more courteous and efficient.

I loved this place. It was perfect for us (a couple with a baby) it was nice and quiet, parking was easy right outside our door. Freeway access is around the corner, lots of dining options close by. No weird/problematic people hanging around outside or anything. Staff was friendly. But most importantly the room was VERY clean! There were no weird smells at all. Things seemed to be pretty well maintained within the room. There was a fridge and a microwave. Pretty much my ONLY complaint about our stay is the room didn’t get the best airflow. There was an AC but it’s right next to the door and window (most are) so even if you crack the door and window along with the AC on, the cool air just didn’t really reach the bathroom/vanity area. Which is where it was hottest, after taking a warm/hot shower then trying to blow dry and style hair with heat and applying make up, was a bit uncomfortable because the cool air just didn’t make it far enough into that side of the room. But I can live with that, I just had to pull out my dollar tree geisha fan. I would recommend staying here, I would definitely stay here again.

everything was excellent, I wish the bathroom didn’t just have bar soap and the TV linking is terrible as well

Pleasant staff at checkin, and very flexible in helping our group have rooms together. Good location in near suburbs. However, the property is old and rooms are smaller than other Quality Inns. Also, the breakfast was not nearly as good as other ChoiceHotels we’ve used; it had no hot food except waffles. Finally, sadly, but not their fault, there were some homeless people hanging around the property.

We were given the 'accessible' room, because apparently all other king rooms were booked. The first thing we noticed was that typical smell of hotel carpets which have been washed a few times too many, and the rest of the room confirmed that age and poor quality of maintenance. The worst was the cheap plastic hose of the shower, which directed the water at the curtain instead of the tub. The bed was ok, but this place needs a complete renovation before it deserves the name 'Quality'.

Room was way smaller than the pictures. The shower head was so caked with lime scale that you couldnt change the settings. Not enough towels were provided. Lighting in the room was only privided by lamps so it was dim. Breakfast was advertised as a hot breakfast but lacked proteins. Only waffles, toast and boring cereal.

The lower rating is simply focused on the quality and particulars. Shower head was leaking and the shower head hose was so stiff that it wouldn't hold "straight." Meaning, you can't just stand there and let the water hit you, you have to take it off and rinse yourself off. Despite my room being handicap accessible, they removed the toilet seat cover meaning you have to sit bare on the toilet seat. Fridge seemed unplugged for some time and had a mucky smell to it and even after plugged for several hours, hardly cooled any drinks. TV antenna was disconnected so you can't watch anything and the TV looked like a dated so I woudlnt expect any sort of HDMI connection. Continental breakfast consisted of small packs of yogurt, 2 selections of cereal, bread, coffee, and a waffle maker with no waffle batter anywhere. Thin walls. My last night, the upstairs neighbor was banging his girl for a solid 20 min straight before it stopped. The positives: no issues with staff despite worrisome reviews on yelp. The few interactions I encountered were friendly. They even let me check in at 11am instead of the designated 3pm. The room itself was fairly clean, the bed was clean and very comfy and so were the pillows. A/C was outdated, but works. The rooms sit facing outside so you never walk into the hotel lobby. Makes it easy access to your car parked right outside. Location is good regarding local foods, gas, and liquor store a 2 minute walk.

Went to check in to this property on January 1, 2024 around 6 p.m. - had a hot meal in the car, it was my Birthday @ midnight -- needed a nice, quiet, clean room. INSTEAD...the young female behind the front desk, who kept smirking the entire time I was there... would not check me in! (some dumb, probably illegal, policy that NO one from Fresno can rent a room there!??? What??I had no paid for a new Drivers license to show Sacramento address -- BUT showed her another ID with correct address, my check book, and 3rd plastic ID with correct city. NOPE -- just kept smirking, and repeating the same damn thing -- like a parrot, not realizing that I am 64 yrs old - not there to have a RAGING, loud party!! I was so disappointed, upset. Went to Ramada Inn by Wyndham, mile away, perfect service there!!!

Quiet , clean, professional and friendly service desk, and economical!

breakfast was awful !!! did not show what was in pictures(hot food) and had to remind the front staff to replenish coffee while she was watching youtube at front desk!

Lady at the front desk was very helpful and professional and nice

This place is in desperate need of an update. Our door deadbolt wouldn’t work, the smoke detector started nerving at 3am, the walls, inside of drawers and the chair had stains. The shower tub had been painted but the paint was peeling all over it. This may be the worst quality inn I’ve ever stayed in.

My room was convenient with parking right outside my door, and the bed was very comfortable.

Key card wasn't working, support staff's attitude was rude, when we asked for change of room because the heater wasn't working she didn't believe and wanted to check before she could change the room, it was terrible and the next room she gave the key card wasn't working again the same she wanted to check before she gave another room.

Just a 1 nighter to see family in the valley

This hotel does not allow Clovis or Fresno people hotel here. It was 430am we had a house fire and need to lay ours kids down. They turn us away. It was so sad. My kids were so sleepy and need rest. But no. I dont know how this hotel can not hotel to the local community.

It was only just okay the reviews arent all true! Shower was chipped did not use shower. Toilet holder old needs replacing, fridge needs replacing. Beds were good just was ok for one night! Could of been way worse area is safe! Just needs some love for this hotel on upgrades sorry but different place next time for me

there were pizza crusts left by the bed

The room definitely needs to be cleaned, some towels look like they can not get washed any better, paint in the shower chipping off. Too hot inside.

This property needs to be remodeled. The paint on the bath tub and wall chipped off. The tv remote felt greasy. The frig had a loud hum. Had difficulty tufning on the tv and was given attitude by the receptionist when called for help.

We were supposed to have a non-smoking room and smoke and at two in the morning there was too loud music.My family and i don’t like it

Limited in towels and bed sheets. There was roaches on the beds Tav did not work left after first night early check out

Everything was great!!!! safe, clean, nice reception service even when we arrived late at night around 11:30pm

It was good I was happy with the stay

Property was in an industrial area, off the main road There was a good breakfast restaurant and convenient stores near by

Clean and comfy and close to the Woodward Park.

I liked my stay., it was quiet, peaceful and comfortable. I plan on staying in the near future.

Breakfast is too bad with no options and nothing to fill, coffee is worst. Wrong place for me to choose. Never will book quality inn again

It was easy booking . Tv in the room didn’t work. When we took a shower the shower was screaming the whole time.