It not a good place to stay guess I book a room at 11am they confirm my booking I drove 3 hours… on my arrival time the staff said the room was book out but they supposed to send me an email to let me to figure out funding somewhere but they didn’t say anything they let me come then said it booked out so I slept in my car…

Very unusual entry service area. Very small lobby and furnishings. Shady appearance of personnel and tenants. Dark and dingy hallways and Poor maintenance.

Everyone was very nice and the room was clean including the kitchen area

I tried to cancel the reservation and got nothing but the run around by the hotel and Hotels.com. Reservation was never cancelled. We had to go to Sleeps Inn due to us needing 2 rooms.

Terrible

Old and not in the best of shape

Booked a room got there and was told we couldn’t get our room because it was too late and on top of that we paid very disappointing

Plenty of parking spaces available

This is a convenient place but lacks services. They provide bare minimum breakfast options like muffins, coffee, granola bars & ready to eat oats. And sometimes few of these items are missing too. They do not have any substitutes for them.

Smelled like cigarette smoke in the lobby, bathroom wasn't clean , there was ceiling tile missing in the hallway , floor in the room was dirty

Room gives me roach motel vibes. Needs renovation

Room was still dirty from past occupants people were smoking cigarettes in the rooms and i could smell it when got off the elevator to get to my room

needs to be refreshed

This property was much better than the Calumet property as far as safety, however we were a bit disappointed in the cleanliness of our room. We initially asked for a new room and the second room was dirtier than the first. So we went tback to the first room and cleaned the bathroom ourselves. The face towels that were provided had hairs in them. We went out and bought our own set of face and body towels.

The hotel can use some updating. Some or the towels had visible stains on them. I don’t think they were necessarily dirty, just stains that do not come off with the wash. Those should be automatically replaced. There is a smell of humidity in the room. We had to unplug the fridge in our room because every now and then it made the loudest noise. The staff was friendly. Although, i did have to call the front desk to ask a question and had to dial around 4 or 5 times before someone picked up.

It was clean and quiet. However, the desk clerk seemed rather irritated (my check-in was very routine; no special requests or anything). No big deal, since we all have bad days. She did rather cheerfully inform me that there were no ice machines. There was one empty ice tray in the room's fridge. I was here for a medical consultation and which will require me to stay near the surgeon's office. Will likely be exploring other options next time.

The hotel was filthy.

I shared photos I had taken with the desk clerk when I checked out a day early. I would have checked out immediately upon entering my room Thursday June 23rd except there were no reasonable rate rooms to be found. When I opened the refrigerator, I found cockroach feces all over the INSIDE of the door. Not on the outside of the fridge, but INSIDE of it. I opened the freezer and found the exact same thing inside of the freezer along with a pile of molding food. This is beyond repulsive, and I was so happy to be able to leave. I feel I might need to burn my belongings so as not to bring the disgusting pests into my home. I realize the rate was quite reasonable, but I did not think it would be because I was splitting the fees with cockroaches. I will be reporting this to the corporate office as well as a call to the local health inspectors may be needed as well.

It was nice and clean but the floor was sticky there was stopper for the sink in kitchen. I would stay there again

This property was incredibly unkept, dirty, and very run down.

Friendly staff and convenient

This hotel was in very bad condition The floor was sagging heavily and the toilet didn’t flush. It took over an hour to try and get a better room and even communicate with the front desk. Who when these issues were discussed were rude and not courteous. Very low chance we would recommend or stay again…

They had roaches

It was a great place to stay I would recommend this place Great customer service friendly people

This was possibly the dirtiest hotel ive stayed at in my entire life. There was barely staff at the desk, the silverware was filthy and the room had all kinds of bugs and roaches. The internet went out at one point. Didnt know it was an additional fee for house keeping which i thought would be included. Dead bugs in all the drawers. Then the shower was horrible, we moved the shower chair and centipedes came crawling out. Also there was hair in the drain. Never going back and horrible service

It was okay

This property was most disappointing! The cost of the room was $181.35, but it was barely worth half of that amount. For starters, the hotel had no reservation for us when I called to check the day before and did not seem interested in calling hotels.com to investigate. I did, and an e-mail confirmation was sent. The hotel receptionist, however, could not access e-mails. Fortunately, the next day, we were able to check in. Our room was not as clean as one would expect. The worn carpeting and the hard floor were soiled. The kitchenette had no dishes, flatware, etc., so it was useless. A light was burned out, and no one could replace it. There was no drain in the bathroom sink. I needed ice for a cold drink, but there was no ice machine, nor had anyone filled the ice cube trays in the refrigerator. The breakfast was a prepackaged muffin or oatmeal. This was disappointing. I would definitely avoid this hotel!

Had to wait for 10 minutes for someone to come to desk place was gloomy dirty actually didn’t feel safe

Staff is very professional and all about great customer service.

Fridge, hot plate,indoor laundry facilities. Close restaurants and shopping.

No bathroom in the lobby. Had to use the room. Lady made me wait.

Been coming to this hotel for a few years, usually don’t have any problems except during my last stay. This current stay has been much better.