They were nice people. Little dirty here and there in the room. Not nasty but little.

Nasty stains on walls. Piss on bathroom walls abd aroubd goilet. Shower curtain moldy. Stains on ceiling. Patched drywall unpainted in multiple spots. Pics are definitely deceiving. No designsted puppy potty area. Beds are hard sbd springs poke you. Pullows are tiby and flat.

Everything about this place was great! The bed was very comfortable and the room was clean. The bathroom was clean and everything worked well. The free breakfast was more than satisfactory. The staff was friendly and helpful. I will definitely stay there again. It is very close to Turkey Creek and I-40/I-75 but quiet. Great stay.

Love the area and staff members were really helpful. Reasonable price for a quality experience

I had bugs all in my room with smashed furniture

Nice & clean. Staff attentive & nice. Neat well stocked kitchen. Minor structural details could use attention.

The hotel was in a convenient location, check in and check out was smooth and easy. The hotel did have a weird smell and the bathroom ceiling had brown spots, besides that it was fine for a one night stay.

You are better off paying a little more for one of the more updated hotels right next door. The room was unacceptably dirty. There were dead roaches in the bathroom, dog hair on everything, and old moldy fries in the sleeper couch. They used a lot of paint to try and mask previous singe and damage but it just made it more obvious. There was no bedding for the pull out sofa bed in the room. When we called the front desk, they told us it was housekeeping’s day off and they did not know where to locate extra bedding. I find it hard to believe they don’t have access to where clean linens are stored as asking for extra towels and/or blankets is a very common request. It took over an hour for them to literally strip the bedding from another room so that we could make the sleeper sofa so our child could sleep on it. Overall very disappointed.

Very happy with the value for such a low price.

The location worked well for us. It's close to shopping and restaurants. The beds and pillows were very comfortable. The hot breakfasts were acceptable. We were a little confused about their housekeeping schedules though. LOL Overall, it was a good experience. We would stay there again.

Good staff, affordable, location, safe, quiet. Politely ask for a room on the 3rd floor away from the other's if you're a light sleeper like myself.

Check in was efficient. Room was clean and comfortable.

Woman at the front desk said there was no pet weight limit on the phone. I drove from central PA to Knoxville TN in a day before the young man at the front desk told me there was a 25 lb weight limit. He was very kind and helped me find another hotel. Of course, he was just doing his job, so I don’t blame him, but I wish I had known that before driving.

Dog friendly. Very convenient

Staff was extreme pleasant was concerned from some of the reviews but found the room clean I am a retired flight attendant and have stayed in some of the finest hotels and have to say it was the most comfortable bed i have ever slept in which was a god send after an 11 hr drive in rain would definately stay again

I could not respond to most of the questions because in the end, we did not stay at Sleep Inn & Suites, Knoxville. It turns out that our dog was slightly larger/heavier than the required 25 pounds. That was my fault... I'd overlooked the weight requirement. In any case, the young man behind the registration counter helped us make a reservation at a near-by motel at an equally economical price; he was most helpful.

This place was hands down one of the best spots with a reasonable rate in Knoxville! The staff from the checkin to check out and every step in-between were absolutely amazing! The manager checking me in when above and beyond when I really needed his kindness. I spoke to the front desk almost every day while I was there and a lot of times I got a different person but each one of them were amazing. If kind people are your kind of people please stay here. He will not be disappointed. You will also not be disappointed by the appearance, comfort , or the cleanliness. The room will give you plenty of space to move around in, with a very comfortable bed and pillows, and you've got your choice of a nice soaking tub due to the width and length of it or a shower that can't be beat. The housekeeping staff will respect your space if you just leave your little hanger on the door. But if you forget to, that's cool. They'll just knock and make sure you're okay and don't need anything with a pleasant smile. If you're lucky you'll get an extra little treat of trying to watch the Canadian geese cross the road for 8 hours but never make it! Thank you. Sleep Inn for taking care of me and my service dog for our stay. We've really appreciate you and we can't wait to stay again!

Perfect affordable location.

Everyone from the person at the desk to the house keeper and breakfast lady were as nice as you could ask for! The motel was very very clean, and the beds were very comfortable. The breakfast was very good also. I plan to return to this mote.

Friendly, quick check in

The room was decent. The bathroom could use some serious upgrades. The toilet paper holder came out of the wall. Tiles were lose around the door of the shower. The furniture was dinged up. The wall around the door and entry way of my room was pretty dinged up. My family and I only stayed for one night. It was average.

Horrible hotel

Nice place

Walk way down to a Cracker Barrel.

Ok for a quick night stay Right off interstate but not noisy. Cracker Barrel next door. Comfortable bed.

Rude staff at check in. Lack of details during booking

Staff was very friendly and accommodating. Room was clean and comfortable. Breakfast had good selections. Recommended for the price.

Mostly clean but the bathroom could have been better. Nothing worth complaining about tho. Price was right. Beds comfy. Decent room for a decent price.

This property is right off the highway, which is very convenient if you are passing through Knoxville. Although the hotel could use a little updating on the outside, the room was very clean and up-to-date. I would definitely recommend staying here.

Room got double booked. Had another guest walk in while I was sitting on the toilet. Front desk had me recheck in but my card was deactivated when I went back to my room. Food tasted like it was from yesterday. Other than that it was fine.

The breakfast there was not too exciting. The sausage and powdered eggs were not edible. The bagels were stale. Coffee was good though

The hotel was within walking distance from restaurants. And it had hot breakfast.