It was nice. The room was outdated. They do not offer daily room service, we called for room service one day but no one ever came. The front desk was helpful when we needed something. The restaurant was mediocre and the service was friendly but slow.

The ice machine will not give me more than one cup of ice and we only had one plastic cup for drinking water….the room was supposed to be with partial view but didn’t see any!!

Hotel is dated, at one time I could see it was the place to stay at, it’s not a big deal anymore. On my floor the ice machine was not working when I checked in and was not working when I checked out. I had blond hairs in my towels, my wife has black hair and I have a shaved bald head. No soap in the shower soap dispenser, noisy ALL night with some sort of mechanical noise. And please tell me what is a thirty five dollar resort fee? My stay was in the room and nothing else! Furniture looks like something from the 1970s that Elvis picked out, I think it’s some kind of crushed velvet. They also charge ten dollar's a night to park in an outside parking lot. Tile falling off of the interior walls, several more things that I don’t have time to mention. But with all this I can assure you that I will not stay there again.

Amazing. Quiet, clean cozy room. Easy access to staff and necessities. Lovely holiday decoration. Had the opportunity to have quiet nights at the pool and hot tub. Wonderful memories.

What a beautiful place. We always enjoy our stay. I was a little disappointed that they have started charging to park. The stay, food, etc. is super high as it is. Why not gig your customers with one more cost? We also waited a long time to get our dinner and breakfast at the restaurant. Other than that, we enjoyed our stay.

This was such a comfortable and easy stay. Staff are all super nice and helpful and warm. My kids loved the amenities (theater, pool, saunas, the deck, sweets shop) and I enjoyed walking my dog out on the grass, just exploring the grounds. A lot of extras and fees but they make it worthwhile.

Nice place to stay, paying for parking is unnecessary.

We stayed at this hotel about two years ago for an anniversary, and it was very nice and accommodating. However, since our last stay, this hotel has drastically changed. When we first arrived, we were greeted with a parking fee on top of the amount we were already charged for our stay. This would be understandable if we were in a larger city with limited parking. However, a very large portion of the parking lot was completely empty. Not to mention, we were already charged for “resort fees” in our booking. Then, once we pulled back our bedding at the end of the night, there was a used tissue tucked into the sheets. We were unsure if this was from hotel staff or a previous guest, but either way, you could understand our discomfort. Finally, we went to have breakfast the morning of our departure and it was almost $70 for 2 adults, 1 child, and mediocre at best. Our waitress also took a considerable amount of time between attending on us, and the breakfast area was practically empty. We feel extremely overcharged for an experience that did not reach half of our expectations from what we saw online and experienced previously, and could have been superseded in cleanliness, breakfast quality, and value at a much cheaper hotel.