Great service

The reason for the 4 star rating on "property condition" was the broken elevator.

Clean, friendly customer service, bed was too soft, breakfast buffet was good.

Nice facilities and very friendly check-in staff.

Affordable hotels

Everything was good.

It was amazing very comfortable great breakfast very clean

It was a nice room but a bit expensive.

Everything was fine. The staff at the front desk was very friendly and helpful. The breakfasts were great. The only thing that disappointed us was the pool not being open.

Eli in check in was awesome. Great employee.

We really like this hotel, especially when we travel with our small dogs. They have a large, open grass area in front of the property, and a nice area alongside the parking lot for walks and potty breaks. Our room was really clean and didn't have any weird pet smells. Sometimes pet friendly hotels end up smelling like the worst of pets, but not here! Even though we sometimes like to travel with our dogs, we definitely don't like to sleep in rooms that smell from other pets! We ALWAYS use belly bands and girl pads on our dogs - wish hotels would ask, or even require, all owners to do this so that the rooms are guaranteed to stay accident free! - because you never know when a certain smell will set even the best housetrained dog off. But honestly, my dogs never acted like they smelled any previous pets in our room. That's a true testament to how clean the rooms are kept and we really appreciated it! Breakfast was good, pretty much the usual that most hotels are serving. Check in was fast & easy. Location is great, right off of the Interstate and convenient to the mall and all the great stores in Spokane Valley.

the staff was really helpful and friendly and made us feel welcome

Front desk staff very friendly and helpful. Breakfast was nice. Hotel needs updating.

Mike and Emma at the front desk were great.

Great place!

Very clean, comfortable beds and linens. Love the staff. Very nice breakfast with many options to choose from. This was our second stay at this property and will definitely be staying again when we're back in the area.

Hospitality of the staff was great! One of the best continental breakfasts I have ever experienced. Noon checkout time! Wow!

Nice quiet area close to spokane valley shopping mall.

Great place to stay. Extremely friendly staff

Great service, helpful, friendly staff. Would happily stay again.

Very comfortable beding, pillows and an excellent breakfast bar...swimming pool & hot tub. Friendly staff.

Our stay was very comfortable - very clean - nice location - kind staff - great breakfast - looking forward to returning when we are in Spokane next time

Mattress was a little hard but otherwise room was kept much cleaner then more expensive hotel chains. Front desk had great people and support staff were polite and friendly. Highly recommend hotel for this area.

I have stayed there a lot of times. My daughter lives on the other side of the highway from there. Staff is always amazing, everything is always clean. I'm a little picky about the bed, and the electrical outlets on the lamps on the nightstands are really loose so plugging in your chargers there is difficult. Otherwise I love the place

Nice, new facility

Friendly staff. Very helpful in suggestions for the local area.

We appreciated the very friendly and helpful staff. Tom, the night desk clerk, was very helpful. The morning clerk was also kind and attentive.

The staff were pleasant. The hotel bed was extremely bumpy and the matter was cover would bunch up in the bed once a person moved. I will not be staying at this hotel again. $180 for 1. Ight is a lot to pay for mediocre comfort.

The front desk was very friendly and helpful at check in!!

The staff was very friendly and welcoming. Everything was nice and clean and comfortable. I enjoyed my stay very much and would highly recommend this hotel. The refreshments in the lobby were also a nice touch.

Bed is pretty hard and not really comfortable. Otherwise pretty average for what I paid.

The staff was very friendly and helpful !! The room was great and the breakfast was delicious!!