Working night time

Thanks

They post to put a 100 dollar hold on my card and when checked out they would refund it ..the 100 dollars with took out and 4 days later still not in the bank account talk to the MANAGER SUNDAY DEC 3RD REAALLY HAD ADUTUDE AND JUST SAID FOR ME TO CALL MY BANK AND DUSPUTE IT THAT HE REFUNDED IT.FIRST PLACE IT WS PIST TO BE A HOLD NOT TAKE IT OUT..AND THERE WAS NO BREAKFEST OUT AT 730 TO 9 AM WILL NOT COME BACK

The guy at the check in desk was very unprofessional. When we got there to check in there was a sign to call this number for help. After 5 minutes he showed up. Later I needed quarters for the washing machine. He gave me some. I came back for more and he wouldn't take the coins I brought to get quarters. I saw them in his hands. I sent someone else with bills to get more quarters & he lied to him about having quarters for the washing machine. There was something on the wall behind the door in the bathroom, brown stain on the sheet on 1 of the beds, & shower was too nasty to use. 1/2 roll of toilet paper with no back up. Breakfast was 1" of orange juice in the container, Cheerios, or a waffle. Kitchen area was dirty. I would never have anyone stay there. Had a sign in the lobby about lack of help so be kind to the cleaning staff. I never saw any staff except the 1 man behind the desk.

Outside door latch on the back door is broken. There is a picture online of the door latch in the same broken condition 10 months ago. The first room we checked into: pillows were stained and dirty with no cases 3 of 5 lightbulbs in the room were burned out refrigerator was without power and smelly water ran out when I opened the door They put us in another room with the following issues: curtain rod was broken in half 2 burned out lightbulbs fridge was frozen up with ice and had old food in it from previous guests toilet the seat was broken the toilet leaked water all over the bathroom floor shelf in the bathroom was falling off the wall microwave made a loud noise desk knob was missing entertainment center latch was broken and had a sharp protruding bracket that was a hazard for my young son tub did not drain there were no clean towels at the front desk Two other guests at the front desk echoed my experience In the laundry room in the trash there was a department of corrections jumpsuit and a pair of tennis shoes in the trash. Someone literally walked into the hotel where we were sleeping, through the broken door, and swapped out their clothes. Presumably an escaped inmate trying to avoid the police. I twice requested a refund for my room for the second night so I could go to another hotel. I was told, by 2 different hosts, that they could not be held responsible for housekeepers not doing their job. Manager will not answer phone calls or emails.

It seemed that there were two men running the hotel. You had to call a phone number if no one was at the front desk. We ended up spending time in the lobby, waiting on someone to come to the front desk. The rooms were not clean. The hotel towels are old. The bedding was old and the pillows were terrible. I don’t think they had pillowcases on them. The hallway had quite a bit of trash in it.

Stay was ok. But shower water pressure was low. Shower head needed replaced. Staff was friendly.

Terrible. Sheets and towels are stained. Smells of smoke, asked for clean towels and 1 out of 2 was dirty again. Rooms are cramped with unnecessary furniture. AC was cold though