We had a wonderful stay at this beautiful hotel!

So I can not adequately describe the level of service at this hotel … from the time you step in the doors!! I travel extensively and had a few minor questions the office and staff are old school they are incredible

Gorgeous place! Excellent food and spa! Had a great time

Staff is amazing! Everyone you meet who works here has a smile. Dining is also really good. We will stay here again next time we visit Niagara. Thank you for treating us so well!

We had a great time! We found the room temperature to be hard to get right and sheets with too thick, not soft. Also shower head needs upgrading to be adjustable. The Club facilities were fantastic but the people standing and watching squash games crowd the halls and make it very difficult to pass, it was especially challenging with our almost 2 year old. Felt it was a fire code safety hazard that should be addressed. Otherwise great stay and staff are super helpful.

Happiest and friendliest people working in any hotel that I’ve ever stayed.

The front desk was very accommodating early check in and allowed 1 hour later 12.00pm check out. Their spa is a 5 star. This is why i continue return back the quality of the stay.

We loved our stay at white oaks. The service was top notch and it was so clean! We will absolutely return!

While visiting White Oaks we met the most delightful concierge. A warm and friendly welcome was our first impression as we walked through the front door.

Always love our stays at White Oaks Resort and Spa! That's why we keep going back. It is clean, very comfortable, has 2 great restaurants plus a Starbucks within the facility. It has a spa, pool, tennis courts, and a sports complex. Right across the road is the White Oaks Outlet.

The White Oaks Resort was a fine example of what a hotel should offer. Our 2 night stay in a suite was fabulous. All amenities were provided right up to the complimentary robes and slippers. Staff was very professional and helpful. Both restaurants provided extra touches that made dining most enjoyable. Would definitely recommend it. Some might think it’s expensive but it’s definitely worth it.

Nice and clean.

Thank you for a lovely weekend. First impression really count and from the moment we arrived at White Oaks, we felt valued and appreciated. Your customer service skills are wonderful. For us, we are not always treated as the queens we know we are, however your staff (gentlemen and front desk staff) did just that. Thank you and see you again White Oaks!

Clean facilities and very friendly staff. We enjoyed our stay, tennis courts and dinning was great.

Great Hotel and Service

Great getaway stay with my wife. Alexa from the front desk made our stay even more comfortable. She went above and beyond by leaving us chocolate covered strawberries in our room. We had told her that we were new parents and as a Christmas gift to each other we decided on having a childless night away. She left us a thoughtful card along with our strawberries. Excellent stay with great staff service

Staff is amazing, Liv restaurant incredible. Rooms clean and spacious.

Our room was modern and very clean. Love the shower. Complementary bath robe and hair dryer was awesome.

Excellent highly recommend for families in the area to see the Falls

The staff are some of the friendliest people you will ever meet. Everyone was so nice and really made the stay enjoyable. The hotel is extremely clean, the rooms are clean. We came with our 3 year old daughter and had a wonderful time.

Excellent service, great dining, and amenities. We had an awesome time.

Fast and friendly service. Clean hotel with good food at the restaurants.

Amazing experience, great amenities.

Other than the room mislabeling there being a bathtub when there wasn’t, the stay was near perfect and has everything we could ask for.

I stayed 1 night at this hotel as I was attending a wedding in the area. Check in was smooth and staff were really friendly. My room was spacious and clean. I would definitely stay here again if I'm back in Niagara.

We stayed at White oaks for the squash tournament last week. Buffet breakfast was served for the athletes and staff. We were trying to figure out how to pay for an extra person, but no one seemed to know the answer. Christina, the dining manager, kindly let the child eat first. She then personally brought me to the Play Bar & Grill and helped sort it out with another staff over there. She was so helpful and professional. I wouldn't have had breakfasts with my boy if Christina wasn't there to assist. Thanks again!

The loveliest staff I’ve ever encountered! My wife and I were celebrating our anniversary, staff went above and beyond and left us a sweet gift.

Amazing! You get what you pay for.

Like location Enjoy having dinnwr at the restaurant on site Great staff

It is a beautiful hotel. Staff was so friendly.

The staff and service was outstanding. The rooms were very spacious and it included handy toiletries. The finishes seemed more dated than expected (given we advised we were in the newer section) and the arm chairs needed a bit of cleaning, but otherwise the rest of the room was very clean and comfortable. The restaurant on site was very accomodating to all the food allergies in our group, which was greatly appreciated. Would definitely stay again!

Lovely place to stay. Staff is amazing!