The staff were very friendly and helpful. The front doors, however, can be handicap friendly. And, carpets in the pet friendly rooms can be steamed more often. I did enjoy my stay and I will re-book my stays there.

Very friendly staff. Good off street parking. Excellent location for food and shopping. Comfortable but dated room. Hotel needs an update overall.

Hotel staff were easy to deal with and they were friendly, room was clean but should have been cleaned better. We found someone sock in the room and still hair in the sink and tub, the smell in the hotel was like a old musky smell which wasn’t good

Liked the location, staff was nice , some equipment needed attention as well as the outside area.

Comfy bed, quiet!

Our bathroom wasn’t clean. Had pubic hair on toilet when first entered. Could more towels in room. Should had to ask for more than 2. Parking lot and back area wasn’t lite for people to take dogs to bathroom or even have the security of vehicles.

Would be nice to be able to use the side doors with dogs instead of having to go through the lobby, and better areas for dogs to be walked.

Overpriced for the lack of quality of the hotel. Quality Inns usually have some sort of appeal - this was not acceptable,

Staff was friendly and helpful. Everything wes available to make our stay comfortable and successful.

Nice hotel but wish it had complementary breakfast.

This Hotel is barely holding together—many broken fixtures and stains everywhere. By the reviews given its been this way for a while and the pictures shown do not actually represent how it actually looks

Staff was professional and friendly. This property is older and in need of updating or at least extensive maintenance. I was told it is scheduled for major remodling next year.

They gouge prices if you walk in and made me literally go online while standing at the front desk to get a reasonable price. Very UNFRIENDLY staff- Stay away and Beware

Always a good spot.

The bed was very comfortable! I slept like a baby! The only bad thing was the ice machine didn't work. I would definitely stay here again, staff was very friendly and helpful as well.

Stayed 3 nights with no maid service

The room was nice. Breakfast was very basic and the tables were dirty when we went to eat and they stayed dirty all the time. It takes only 2 min to wipe those tables. I didn’t like the dirt there. We stayed on the first floor and l really regretted that because the rooms in this floor are too close to the reception and breakfast area. So it’s quite noisy. I was awaken by constant squeaky door noises very early morning. It was so frustrating. On top of that, housekeepers were vacuuming the hallway as early as 8 am which was so frustrating too. I didn’t have much expectations from the hotel or the area but l really hoped to be able to sleep and rest without actually being disturbed by the employees. The reception was smiley and nice but my priority while staying in a hotel is not friendly people (although it’s important) but comfort.

Room prices - too high old building uncomfortable beds

It was dark and musty smelling. There was a mouse in my room and i noticed traps in the stairwell. Elevator was noisy and jumping. too freaked out to ride in it. They say they are going to renovate but...??? who knows It shouldn't be used anymore.

The front lobby was not clean. There was dust on the old tables and a lot of stuff under the old couches

Very convenient.

Nice location Clean. close to grocery store

The hotel was very good, and the restaurant had excellent food. I will definitely stay again when I return to Whitehorse

There is nothing good to say. Urine soaked sofa, rude staff, and noisy.

Not clean, air conditioner didn't work, very

Needs an upgrade! My toilet leaked and there wasn’t hot water either morning. Carpeting is very worn and walls are water-stained. Staff were efficient and friendly though

This Quality Inn was in a better state of condition than some others we've stayed in, lately. The management team has done a good job of keeping this property neat and clean. Check-in was fast and easy, and the desk clerk was very polite. Overall - we enjoyed our stay at this Quality Inn.

Very nice room. The only negatives were no coffee pot (and none were available) and no toilet paper or issues. Howver these were brought to the room when we called.

Easy to find. Very pet friendly but the area around the hotel is not.

Room was clean. Beds good. furniture scuffed up but still in working order. Halls clean new carpet. Ceiling in bathroom plaster was loose above shower. Would stay again Better than a budget motel Restaurant had good food Room quiet

Older but comfortable

Stains on rolling chair cushions and desk. Bathroom not clean.