Books an down stairs room cause wife is on crutches. Call before and verifyed but when go there only had upstairs rooms

Room was adequate for a quick overnight stop.

to close to taco bell drive thru heard the take out window conversations and the car noises

Unable to make this trip. I had a heart attack on Monday the 1st. I had a surgical procedure to the heart on the 5th at the Veterans Hospital in Little Rock, Ar. I was in the hospital during the reservation. I'm sure it would have been a pleasant stay. E.D. Wilson

The check in clerk was amazing. The room was very clean.

Rude staff/owners, unsafe, unwelcoming

The staff was friendly and helpful.

Was very clean. Staff very nice

NO ELEVATOR. I red most reviews and no one said anything about no ELEVATOR. For most this is not a problem but for us it was a major problem.Would not give money back. The room smelled musty. AC worked good. Rooms sheets clean. Towels are small. Water dripping fron ceiling several places. No will not stay here again

Property needs attention

the price

Price was fair and location was great and easy to navigate to. Our room was clean and comfortable. The entry door and bathroom door both dragged the floor like it was unlevel or something so they were hard to open and close. I didn't see any robes in room as it says on overview.. only juice and coffee were served in the common area at breakfast time. No continental breakfast to be found. Other than this our stay was unremarkable but comfortable.

The property was located in a safe place and ha easy access. Several restaurants within walking distance. Rooms were spacious and clean. All the systems worked and were in good repair. Staff(owners) were helpful and courteous. If you are overnighting in Lufkin, give them a try. Oh yeah, they are the most reasonably priced motel around.

There was no advertised breakfast. The room must have been hastily cleaned as there was a wet towel hanging on the wastebasket. Would we stay there again? Probably not.

It was a nice place and thank you

As we come to the front entrance of hotel the door was locked and a sign saying ring bell for service. This is 9:45pm on a Friday evening. Rang bell 4 times which seemed to be eternity, and 8-10 mins later a man came to the window and rudely asked “What”!! I said here to check In, and then he asked for my license, in which he never opened up the door to the lobby he just took my id and walked away. He went behind a wall where we couldn’t see him and Approx 12 mins later he finally returned with my Id and our room key in which he slid under a glass window and told us where the room was and that was it! Terrible communication! And needless to say the room was not worth the money we paid for the night. Old and outdated, wouldn’t let my dog sleep in the room on the bed for that matter! Won’t ever be back to this hell hole, rather sleep in a box under a bridge then stay here again! Honestly!!!!

Good customer service

Booked for 2 nights. Difficult to get into parking lot. As soon as I got into room roach on TV stand. No water pressure in sink and sink would not drain. Next morning found roach in tissue box. Requested refund for second night and was refused. Lady at front desk was rude. Did not return for second night.

Overall a great deal for the $$$$. Just an overnight stay

Stay was nice. The guy who checked us in was super friendly. Room was very clean.

It was ok not a very neat place not a very clean place

The checking in guy was rude was unable to use my ID. The room was good and plenty of towels and such.

Room was nice and quiet

Easy check in and out. Clean and reasonably priced. Great place if your funds are low. Safe. Right on the freeway is a negative but not too noisy. Plenty of restaurants and fast food, stores with in walking distance.

We got what we pay for it was only $60 a night

Great location

In Lufkin for business at St Lukes's hospital. My check-in was good. friendly and helpful. Check-out, Not so pleased. Called for a later check-out because I could not get away from the hospital until around 1 pm. I was told that I was going to be billed for a second day. I had to stop what I was doing and leave the hospital to take care of this. This made me look unprofessional with the hospital people I was meeting with. I have stayed at many hotels for business. NEVER have I had this happen requesting a little later check-out.

Easy access

Place is in disrepair. Needs a lot of attention,. Be prepared to ask for extra towels ( there is only one set ). Shower handle was broken holes in wall covered with duct tape. I’m all for duct tape but … nah . Close to Walmart along with other retailers. and restaurants .

WAS AN OKAY EXPERIENCE WHEN WE GOT THERE HAD WAIT FOR THE FRONT LOBBY IT WAS LOCKED THEN ROOM WAS DECENT MIGHT HAVE BED BUG BITES

I liked the fact that it was right off the highway. It had shopping centers and restaurants within walking distance.

The customer service from the lady behind desk was terrible. she was rude about everything. Also the parking lot was extremely small.