DO NOT STAY HERE!!!! I was stuck in a king size suite with a huge hole under the door which partially flooded my room later and I I wasn’t accommodated for it at all!!! POOR SERVICE OVERALL.

The staff is wonderful 😊

We stayed here several years ago and it was a clean place. Lots if people living here now and we were put on the back side were people live. All could smell was pot being smoked in the rooms around us. It was so bad that we could actually smell it in our room at night. And we dont smoke pot or cigarettes Also had some sort of pink stain in the bottom of the tub. Only took showers and that was with flip flops on. We will not stay here again. When we got ready to check out there was 4 police cars in the patking lot. And there were cops in the office viewing security footage. Not sure if someone died or if someone was murdered. But something was going on. Cops were out in the parking lot also.

Ecellant communicatiom

It was pretty run down but for the price it was a decent stay

check-in over 2 1/2 hours. it seemed to us that they did not have our reservation even though it was already paid for thru expedia

People at the front desk are very nice it looks like they're trying but when you got people living in a Place full time and they're hanging around the property not a good look the rooms need updated furniture but they're trying it looks like

The front desk reception was very fast and very polite. You can tell the building is undergoing renovations, and we were in a partially renovated room. You can tell they are working on getting this place cleaned up, and it is a process that is being done in spurts. The toilet seat had "burn" marks, and the cabinets in the vanity area were stained with black marks and dirty fingerprints. Everything else was great, and the room smelled very clean. Blankets and sheets were clean and comfy. Bed frame squeaks, but was adequate.

Close to everything

The toilet leaked so the floor got wet every time you flushed. the bed were to soft so I didn't sleep very well other than that every thing was fine

Property has great price for what we needed it for but other them that it has mold in bathroom and bed did not look like they clean them because when they gave us a room bed sheets has hair and dirt and floor were super dirty.

Pool filthy/no water second day until 1 pm/no towel service daily

Dirty and dingy

Not as advertised. Great staff but I wouldn't recommend staying here.

The hotel was filthy all the appliances were old and rusted the bathroom door was falling apart

First room we got smelled like piss but of course right after we checked in the office was closed. We had to go but spray and candles to cover the smell so we could rest since we had a kid and couldn’t get into anywhere else at the time. Then the next morning after trying to get help to switch rooms they switched up to a mildew infested room with loud nosy neighbors that stayed up and partied all night. My child was woken up multiple times. I wouldn’t recommend this place to anyone. The office closed after like 10 so there’s no one watching the property and that’s why there was partying going on. Worst place to stay by far!

You get what you pay for

Very disappointed. We found about 13 cockroaches in 3 days. Our bathroom did not have a working lightbulb and had to shower with the door open. The. Mattresses weren’t good to sleep on. I have never wrote a review but I had to for this. Do not stay here.

Wasn’t as advertised

The area wad terrible the biggest problem i had was my room was dirty hair on the bed the room smelled like someone smoked in it and it was a non smoking room the room looked nothing like the picture

Overall ok place to stay. Just not happy about how on Sunday when we woke up the bathroom room was flooded by water. The toilet wouldn’t flush and the shower wasn’t working.

Nobody here for the check in

Dirty place

Dirty place mildew roof and bathroom

Staff is helpful when it comes to assisting us to another room due to coackroaches manifestation.

Place looks like a crack house, random guy offered me drugs among other things. Room was not ready (10:30pm-ish check in). E-card reader on the door did not work even after programing key cards multiple times, Physical key that was given to me dis not fit inside the key hole (I had no way of getting inside my room). Only employee app could open the door. Bathroom door was locked from the inside, maintenance advised the young lady at front desk to give me a paper clip to open it. Asked for another room, everything was booked in property and all around so me and 14yo son thought about it like roughing it in the great outdoors. Still waiting for a callback from management for a partial refund (not full since we ended up spending the night). If you decide to book at this property make sure not to spend more than $40 per night after fees and taxes, more than that is a ripoff. Young lady at the counter, named Lizbet, she was the angel that kept me sane in that hell hole of a property. In hindsight, the sign in the office that offers a $10 refund for a 5-star review was a red flag. Hope my experience helps others to avoid going through something similar. We tried checking out at 6:am on Saturday Nov 12th/2022, we ended up just leaving since there was nobody in the office. Later that night finally got a hold of somebody at the property, went by, there were rooms with open doors, alcohol, drug use peope with no shirt running around and blasting music.

The photos are deceptive. I booked this property for 3 days and could only stay for an hour! The room was horrible, with old furniture and falling apart, smelled really bad of smoke and so musty that it affected my allergies. I've never had such a terrible experience at any other facility! I told the guy at the desk that I couldn't stay. Even though he offered another room, there's no way I could stay at that property because of the conditions of the building. Not sure why folks lie and give a 5 star review except to get the money the property offers for an excellent review as posted on the wall. Sad indeed! Would not recommend this place to anyone!

Room in a very bad condition and not clean. With broken beds Not recommended!!!

Absolutely horrible! I had to evacuate because of Hurricane Ian. I drove five and a half hours for a trio that should have only taken me two hours. My room was very disappointing. The first thing was when I opened the refrigerator to place a couple of items in it, a cockroach scurried out of the bottom shelf. The room was in extreme disrepair. The door to the bathroom had chipped paint and the floor did not look clean. Additionally, there seemed to be an issue with the toilet as though it was not securely bolted down. The storm decided to come to Kissimmee and it rained ferociously. In the evening water was seeping in and I had to put towels at the bottom of the door to try and prevent additional water from coming in. The door to the room was also in disrepair, because when I got up in the morning, I put my feet down into a very substantial amount of water that seemed to have seeped in my room overnight. I had to use all my towels to attempt to take up the water. Fortunately, I was able to flag down a member of the housekeeping staff who was very kind and apologetic, and promptly cleaned the water off the floor. Another issue I had was that the TV remote stopped working and I was unable to operate the TV. This property is in SERIOUS DISREPAIR!!! Another thing that made my stay less than pleasant was the fact that the access to the ice maker is closed after 21:00. I will not be back! Zero Stars! Very misleading pictures online. I will file a complaint.

This place looked okay at first glance but the room was nothing like we expected. There was a whole in the wall, the floors were filthy, it smelled like cigarettes even though it’s supposedly non-smoking, and the SHOWER DID NOT WORK. It was definitely the worst hotel experience, I would never come back.

Severely outdated. There were bugs in my room and a random screw I stepped on. The walls looked as if they had severe issues. Bathtub drained very slowly. The bed was comfortable but probably won’t stay here again.

It was nice