Amazing stay nice and cozy room

Too many hiden fees. No dining on Tuesday and Wednesday.

In my opinion, this is not a 5 star hotel. When we checked in there was no information about the hotel, amenities or property told to us. We had to guess everything. I also dislike there was no outdoor space for a coffee or breakfast. The pool and the pool area was OK. Nothing aesthetic about it. Is there a concierge? We didn’t see one. No help with luggage. Also the signs are lacking especially tough when you aren’t told about the property.

Where do I begin… the navigation to the hotel was a bit off especially from parking to hotel. Self check in isn’t clear as one doesn’t get clear notifications that has occurred. Smokey Smokey and more second hand smoke. An establishment that rakes in this much revenue can create a better exhaust system. From restaurants to shops be prepared to pay ultra top dollar. Casino game play gave the impressions that the house never ever loses but I think the fact that my room’s view faced a roof and partial top level garage. The rooms were dusty, and the mattress in need of a flip or replacement. Overall a good experience but nothing grand here.

Must drive to center of the city.

The stay was amazing. The room was very clean, and good quality

We ended up having to pay a premium for our stay because of the weekend. Between the three calls asking for the tv to work, the questionable cleanliness of the room (think stains on the chairs, hairs that weren’t ours, dirty switches and faucets, and dust everywhere) and the internet constantly dropping it was not a great stay.

The staff were all very friendly and helpful. The main entrance was beautifully decorated and the main areas were very clean. The bathroom fixtures are aging a bit and were wobbly but worked perfectly. The only small issue in a wonderful hotel.