Staff is great

They were rude and they overcharged me for a horrible Stay. The room was not clean. I will NEVER return there.

Great customer service But the facility didnt have a elevator Or handi cap accessible

I do not recommend this hotel at all customer service was horrible no sympathy at all overall try to charge double for a room that was payed

comfortable. and. clean

The smell of the room was terrible

Horrible experience!!!

the rooms are decent but the bedding is very uncomfortable and there’s no room service. there was also no cable or connection to watch tv.

Cleanliness was average but smoking is allowed in some rooms which caused it to reek of cigarette smoke throughout.

Staff very pleasant, helpful and accommodating.

I call for the bed sheets a d they never come

This hotel is just ok, nothing special

Hotel was convenient to the Parkway. Staff did not seem to understand when I said I almost fell in the shower/tub because there was no bathmats. I asked them to bring one and I only found an extra towel. You can tell it previously had one since the tub was discolored.

I will never come back

We arrived at 2am and the room wasn’t ready, we have to wait 20 minutes for the room to be ‘cleaned”, there wasn’t any kind of blankets, the sheets were a mess, the floor was dirty and sticky,

Mini fridge was block of ice .... unuseable ... NO SMOKE DETECTOR .. which was a surprise since this place Had a Fire last yr ... frame of bed had metal supports sticking out ... hazzard issue ... 1 large bed & Not 2 as in picture ... NO BREAKFAST available .. Never ever take a room near lobby / tooo noisey ..

Hor

Great place

The bathroom was dirty. They changed my room and the second bathroom was also dirty with vomit on the toilet.

The cleaning is bad and the smell of cigarettes and marijuana is terrible

Liked nothing If you want a free high stay here. No elevators 3 flights of steps. Room was not the one we booked dead boss everywhere. Window would not shut for did not close all the way. We literally walked your booked another hotel and left

quiet place .

None

The shower curtain was ripped and the hand held shower head had no hanger to keep it up so you could use it hands free. I also had bugs all over the room and bathroom. Bed was good and clean. Some of the outlets were out of service or taped over. Front steps are concrete and need repair.

Horrible place. Avoid!! Quickie motel. Thought was reputable if on Expedia. Fake positive reviews. Nasty owners. I came in and 15 min later after finding bugs and hairs in the bed sheets, we left. Hard time getting refund. Terrible place.

Everything was great. Thank you

There was no hot water to take shower. Roaches in drawer. Not good at al

The room was very small, smoke detectors were removed and the entry staff were not welcoming. Definietly not coming back here. We had to book a separate room due to lack of space and the comforters had burn holes in them.

I should have taken pics. No one will believe me. This place was the worst. It has shaken my faith in using hotels.com. It is a zero star. First, as I'm checking in, the guy said that the website did not pay and wanted to charge my credit card. I showed him my electronic receipt. He called another guy and he told me to call. Ten minutes later I had my husband come inside and talk to them as I was getting nowhere. Miraculously we finally get a room. We get inside room 230 and it had not been cleaned. There was waste in the bathroom trashcan, dirty toilet paper piece on the floor, opened soap in the shower, hair and dirt on the floor of the room. The bathtub was broken and the extra pieces were in the shower. The refrigerator leaked a puddle of water on the floor. There was one towel. The room smelled sickly sweet trying to mask an obvious smoking odor. The bed didn't have a top sheet, and the fitted sheet had literally 2 cigarette holes in it. The mattress had at least one hole on my side. The window shade was broken. Literally this room should not have been rented. I asked for a new room. They said they were full and would send cleaning ladies. The woman was very nice, but this place was a disaster. They had a stream of customers because apparently they rent by the hour. It was so noisy. There were 2 used needles by the back door and I'm sure a plethora of other illegal things going on. No breakfast either, although no way we would've eaten there. Never, ever go here.

Room was filthy dirty! Used washcloths hanging in bathroom. Big old dirty panties balled up on bathroom sink. Had to force them to change bedding. There was weed & trash in bed under covers! Shower was dirty. When I called them to clean it they used windex! Not going back again!!!

Usually when I stay I have NO ISSUES. This last particular time I was told upon checking in that I would be charged a extra fee because I DID NOT BOOK THRU THE HOTEL DIRECTLY. I don't know if he was new or tried to scam me; that made me very upset.

I should have questioned when i seen mattresses against the wall in the hallway. I seen two bed bugs on the wall next to the desk.