Great service from the staff and a good room. Building and area just around unremarkable but very convenient if you need to be Wrexham. Only thing that could have been a bit better was the coffee at breakfast.

The room was comfortable but the carpets had definitely not been vacuumed before my arrival as I stood on a woman’s false finger nail which had been left on the floor, when I got out of the bed. This was reported to reception on checkout but nothing other than “sorry” was offered.

Fine for what I needed

Property was nice, short walk to the race corse grounds cutting through the park and a small neighborhood.

Standard hotel, quite worn down. It's a little overpriced. Typical business hotel, but doesn't have any charme at all. But all facilities are there and working

A lovely hotel. Evening meal and breakfast was excellent. Staff were an absolute credit and so very helpful and polite. An all round lovely stay.

I booked because the hotel was closest to the medical facility my partner & I needed. A traumatic procedure was booked involving fasting for 24 hrs before it so we were looking forward to a nice dining experience afterwards. Because of a block booking, apparently by a coach party, ( 1 COACH ), were told there wasn't room for any other hotel guests. Though bar meals were available the setting wasn't exactly comfortable, no prior information had been extended either. The room had a complimentary shower gel, ( dispenser was empty, ) & a drinks bar with nothing in it, though the fridge continually dripped water all over it's cabinet. Could have informed reception but don't think I should have to & figured they probably knew anyway. Facility was clean, bed was comfortable, though the aircon struggled & the staff were friendly & helpful apart from 1 exception. Wouldn't stay again unless had to.

A few more toiletries ready available would of been nice like a shower cap as by the time I realise you don’t supply them and to ask I was just about to get in the shower so not practical to go to reception and too tired. Also, decaf tea and more milk please. The rest was perfect really nice staff.

Air con. Cleanliness. Lifts. All good. Not enough choice on menus and no vegetables except chips and salad greens.

Cleaning is not good. i stayed two days but room cleaning not change towel, bedsheet, water bottle which is basic service of any hotel. same repeat breakfast, not worth against the cost of stay, even after multiple reminder no service attendant come to check.

Nice room, quiet. Expect basics to be working though. Engineer came promptly but TV had intermittent sound problem which was not fixed just had to be dealt with and engineer could not get safe to function. Offered a change of rooms on return after day out if latter could not be fixed, but too tired on return to be so inconvenienced. Receptionist busy on phone when returned and phone engaged later when tried to ring and engage with him. Overall clean except two drawers under the fridge unit, very dirty when wet wiped.

We were visiting someone in hospital so was good as just around the corner

My stay was comfortable but the hotel itself needs some renovation in the rooms. The carpet was disheveled in places and furniture looked very worn. Also, the bathroom was relatively clean and surfaces was were partly okay in the bedroom but the lamps were covered in dust. The service in the bar area was lovely, bar staff were accommodating and there was a nice place to sit outside the hotel to eat and drink. I enjoyed a nice pizza for dinner as well! I think it was suitable for a business trip but I wouldn't return for another stay until there were some renovations, especially for the price.

Cold shower no phone signal No hotel Wifi poor food reception always engaged. No taxis available no plug sockets next to be no good

Very let down & disappointed with my last minute stay at The Ramada, Wrexham. My room was next to the plant room - sounded like a tumble dryer was on all night! The restaurant was closed due to a `Kings of Leon pre-party` that customers had not been made aware of. Ordered an Uber-eats instead. Rude woman serving in the restaurant for breakfast - not good!

Accidentally booked the wrong day. No refund.

Great place, clean and a good staff

Serious staff shortages! More reception staff needed. Also you had a trainee receptionist left on his own - he was trying his best but there were at least 5 frustrated customers waiting and at least one of them walked out of the hotel. Ok another occasion I could not get the heating to work in my room. I called reception and they said someone would be with me in 10-15 mins. After waiting an hour I called back and the receptionist explained he was on his own and there was no one else to help. Your staff shortages are having a detrimental effect on customer service standards at this hotel.

Lovely stay, very quiet and room was large and comfortable. Staff were pleasant and pool-spa and sauna were good. Only issue was safe didn’t work and breakfast was just ok, found somewhere off-site for second morning.

Great hotel for folks coming into Wrexham to watch a game - its close to the field, very clean and reasonable modern. And, for those that have a bit to much fun at The Turf its less then a mile walk back to the hotel.

This was my second visit at the Ramada. The first time was ok but this time my room wasn’t cleaned very well as on arrival I found that the previous guest had left muck on the seat & white yogurt stain on the bed throw! Food was good and the spar was clean and tidy

Great hotel. Highly recommended.

Room was spacious, clean and very quiet. Only complaint is that I stayed for 13 nights and bed linen was never changed. As I worked from there in the hospital I am concious of infection and health and safely.

This is the second time we have stayed here for Bangor on Dee racing a nice hotel not to far away from the course very good breakfast and good parking

Great hotel with nice room. Pillows and mattress were not comfortable.

I'm regular guest due to convenience to site works. 1st room on check in no hot water to ensuite. Got upgraded. Better room but ensuites can do with modernising.

Visited the university, 15 minute walk or 5 minutes by car, town about 20 minutes walk. Hotel was very clean, staff friendly, plenty of choice for breakfast.

We have stayed in this hotel many times before and rate it highly for a comfortable weekend stay. However, this weekend the hotel had large parties on both Fri and Sat nights - well, it is Christmas & I don't begrudge a hotel making its living out of providing this kind of service. where I have a problem is the hordes of drunken revellers making their way to their rooms at 3am, shouting and banging doors and generally causing the regular hotel guests to have a terrbile night. Hint to the hotel. If you're going to supplement your income by hosting corproate events please try and put these people in one wing on a separate floor and allow others to have a peaceful night's sleep. I have often wondered how hotels choose which room they're going to put you in. Don't rely on a random system....put some thought into it!

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Rooms need to be updated. Carpet filthy, rooms smelled terrible, bed uncomfortable. Didn’t sleep all night, the rest of our European stats were wonderful. Would never ever go back to this hotel!

Room was ok but the bathroom smelled of open drains and the shower was both weak (flow) and impossible to control- boiling hot! Bed was comfortable and desk space for working was very good.

Very conveniently situated hotel. The rooms were so clean, and the staff were all very friendly. Really enjoyed our stay. There was a party into the night that was noisy at the time. But will be happy to book same again!