Anytime I stay at the Laurel Inn, it's always pleasant and comfortable. The staff is super friendly and helpful. The suite we were in was spacious, clean and perfect for us.

Room was dirty. Surfaces sticky. Bugs. Old used napkins and utensils behind the night stand with bugs. Several electrical outlets were faulty, one showing signs of arcs. Was offered another room but it looked as bad. Had to ask three times to get the mess cleaned up

Check in was great rooms decent. Quiet area besides the smoke alarm saying low battery. Will stay here again. Bed wasn’t super great but the heater worked

Basic budget hotel that has seen better days, but still workable.

Icemaker outside wasnt working, plugs in room wasnt working.

Everything was good

Bathroom walls are dirty. Bedroom area ceiling has cob webs. TV don’t work properly.

My true honest experience. I never do reviews but this place really bothered me. They completely misrepresented themselves and I feel scammed. The profile in hotels.com showed a pool and hot tub, neither worked and we were told they hadn't worked in years and they had no idea when they would work again. It also showed fresh eggs and bacon being served with the continental breakfast, which we were told they don't do. No elevators (not a big deal but i should be noted) no ice machines working or vending machines. The profile online is for show. That is not the hotel you will be staying in. I chose a deluxe king room with a fire place. Fireplace did not work. Very dated room. Lots of carpet staining. The ac is on the same wall as the bed headboard which made it vibrate when you laid down. The bathroom door did not close because it was missing the small piece that latches and keeps it closed. The bedroom door did not have the swing lock/latches just felt a little unsafe. Stains on the bedding. Smoke detectors had bags over them. The bathtub had the drain overflow thing removed so it was just an open hole. The bathroom had a window, but no screen. There is a liquor store next to it and alot of people gather at night in the area. Definitely drug use being done in the area. I personally did not feel safe. Overall I wish that hotels would present honestly and I wish Hotels.com audited these places for accuracy. Because if that was the case I would not have chosen this hotel.