Smell in roomd

Every Hampton Inn I’ve ever stayed at has been nice, some better than others, but always pretty good. It wasn’t the nicest Hampton I’ve ever been too, but it was definitely worth a few extra dollars to stay in a place that was MUCH better than other hotels in the area.

A mix up was made on the room we had reserved, we were given a suite which was wonderful to correct that! One suggestion for the room we stayed in (135), since this is not a fully accessible room (and I didn't need that, worked good for me, balance can be troubling for me), but it is perfectly flat/wide enough for a wheelchair, perhaps a grab bar could be added next to the toilet? All in all, we had a great stay!

Rite off highway, with easy accessibility... Polite staff, and a variety of breakfast options... Will stay again...

The staff was excellent. Priya, Ashley, and Smith were accommodating, kind, professional and provided excellent customer service. The pipe broke so no water available for 2.5 hours. However, they brought 4 plumbers in to troubleshoot and repaired it quickly. The rooms were average. It had stains on the wallpapers, dirty and old office chair that squeaked, outdated phone, broken clock that didn't have a plug, chipped tables/cabinets/bathroom vanity. This is not the typical Hampton Suite I usually stay at. It appears to be an older hotel that was converted. Breakfast was good but decaf coffee, hot water, bagels or a variety of pastries were not available. My overall stay was a little above average. I appreciate the quiet atmosphere and was unable to hear the noise from the highway. I still enjoyed my 3 night stay.

The staff was very nice and the rooms were great.

Staff was wonderful, there was a hiccup with check-in but that was mainly hotels.com issue. Only reason not excellent is all ice makers were broken.

Good customer service. No hot water for my shower or from the sink. Took a cold shower (not by choice).Room smelled dusty. No hot breakfast in the morning as advertised. Location felt safe and the heater worked very good.

2nd time here and will choose again, nice staff and great quiet area

Hotel was dirty and staff was not friendly. When we first checked into our reservation, they gave us a room that was not even cleaned and had trash all over the place. Then It was so difficult to just get new towels and the breakfast was not great either. They ran out of food and didn’t even make more until we pointed out that there was no food and it was only 9am. Breakfast states it’s served until 10am. The new Room they gave us was still dirty and they gave me a handicap room. Floors had a sticky feeling to the feet and shower stall was not cleaned. Poor management and they’re giving Hampton and bad name as I’ve stayed at other Hampton’s before and had great service.

Room itself was great with Jacuzzi but breakfast was not.

Nice quiet room, friendly staff

Our car was broken into and all of our stuff gone, clothes baby bottles everything. Willie at the front desk failed to warn us they have had 6+ break ins just in the month of December but it’s been going on for months. We met many other guests in the lobby while we sorted out this horrifying and unexpected event whom all told us Willie had told told them all about the break ins. I’m am baffled that the staff checking in failed to warn us, that could have changed everything. We had gotten there late (2am) and were going to check out at 5:30am

I’ve seen some bad reviews about this hotel but I just had a great stay. Everything was clean, good wifi, very comfortable bed, and great breakfast. Staff was helpful and friendly and the gym was pretty good. There were a couple of problems. No ice machine was working, and the shower didn’t drain very well. Considering what I paid, it was a nice three days.

Staff was kind and helpful. However, the door lock to our hotel room had a loose screw. The hotel needs to be refurbished.

Decent hotel and comfortable for a night or two stay over.

No hot water. Someone smoking down the hall. TV was worn out (had hot spots). Room was too hot (even after leaving the HVAC off all night. Offered water for one room but not the other 2. Ran out of hot food at 8:30 in the morning! Not even close to Hilton standards.

The service was the best thing at this property which wasn’t all that..The pillow cases had stains on them & The Chair had burnt marks on them..Also the Whirlpool Room had Black stains around the tub..One of the worst Hampton inns i stayed at..

Third floor, hallway ceiling had a big hole. The mattress in the room was a very bad condition. It was sliding on the side was very uncomfortable I was expecting more.

Very nice stay. Clean comfortable rooms, friendly staff and a decent breakfast all at a reasonable price,

I am moving to the area and had not been there before. Jonathan at the front desk was very helpful with providing valuable information about the area and making me feel welcomed to both the hotel and the town. He is an asset to Hampton Inn!

The staff at this location was phenomenal. My husband had just gotten a call his dad died and the front desk clerk did everything she could to help make it easier for us. She even gave me a hug and blessed us. I cannot say how much this meant to us as we wandered back and forth from our car sobbing and trying to get it together.

The room smell horrible

A decent hotel for a great price. All the expected things were as they should be. Breakfast was better than I expected. Plus, yummy pears in the lobby when I arrived at night…it was nice to eat free, fresh fruit that was actually juicy and ripe.

Booked this stay spacically because they advertised pool and spa. Neither was available. All ice machines broken. No shampoo in the room. Had to request a blow dryer thankfully front desk had one.

Very good rooms

The ac didn’t work in the 1st room had to look at 3 different rooms to get one thst worked then the jets in the tub didn’t work in the final room plz the ac there didn’t seem to work every well either

Staff was nice. Overall not very clean. Hallway floors are very dirty. Floor in the room very sticky and carpet dirty. Area outside is sketchy and many homeless people around.

Family oriented place.

Avoid this Hampton Inn. Terrible!

They had no pool no ice machine when I check in room no towels to wash clothes it was horrible I will never stay or boom with them I would like money back

Where to begin? Swimming Pool closed, and no prior notice when booking, even though I spoke directly to the property. Specifically booked THIS property for the pool as temps were forecast in triple digits for our entire stay. Not a single working ice machine in the entire building. Television did not work. AC did not work in the first room they put us in, but luckily they were able to move us. Coffee makers in the room, but no cups. Carpets FILTHY! Left our socks black after walking around for just a few minutes. Shower head broken and tub cracked with missing soap holders. The list goes on, but why bother. This is a terribly managed property and I would avoid it at all costs.