Stay was truly amazing with exceptional levels of service throughout

Wonderful location and lovely property!

It’s ok , reception very polite and rooms were nice , very nice location. Service in the bar and restaurant let it down . Food is just average .

Our room had a beautiful view of lakes, mountains and green pastures. The room was spacious with two comfortable beds. He staff was very friendly and helpful. Helped me when I had trouble with a train booking. There was a free shuttle to city centre that we used a couple of times.

Great resort. Amazing view and our best hotel stay during our tour of Ireland.

Gorgeous location away from all the hustle and bustle of the midnight drag yet short drive to all the shops. Quiet, clean. excellent beds, hot water, bath and shower, bath robes. Excellent dining options. Would definitely revisit.

Enjoyed the vibe within the Hotel…god folks, calm demeanor, peaceful

Location and lake views were incredible! Loved our stay!

The best view, and warmest hospitality, in Ireland.

The position of the hotel and the views are unique and special. The staff are attentive and pleasant. A true five star venue. Thoroughly recommended.

The restaurant is excellent. Staff are very accommodating and professional. Would definitely stay here again.

Very relaxing end to our vacation. The view is amazing. Kids enjoyed the pool. Cookies in the room every night at turndown service. Excellent service.

The hotel is very far outside of Killarney. There is no courtesy shuttle as advertised - I was told quite rudely at the reception when I checked in that the website was wrong and there was noone to drive the courtesy vehicle I had seen in the carpark. The gentleman in concierge (Brendan) then appeared and very kindly offered to take us into town. The spa and leisure facilities are tired - not 5 star. The views are beautiful but only if you are in a higher floor room. We were on the 1st floor and the room was extremely dark, with views of the road, not the lakes, even though we checked in early and asked would we have a view of the lakes - receptionist again quite rudely told me no - hotel is fully booked. I asked about the amenities - what bars / restaurants were available - I was told the bell boy would tell me all of that information. I would definitely reconsider the front of house staff for first impressions - it put a real dampener on our arrival. Drinks in the bar - very expensive and no real atmosphere. Nice views. Restaurant and bar staff very friendly, John & Brendan in concierge deserve a special thank you. Hotel is fine - not a great location for visiting Killarney, and not the type of hotel you would stay in during the day.

Nice place in fantastic area. A little old and attention to detail for guests a little lacking. Very friendly and helpful staff

Stunning property with wonderful views and peaceful location. On site dining is superb and staff are excellent.

Our experience in the aghadoe was lovely ,the staff were very professional ,from manager to barstaff,all very welcoming ,the food wss superb and our room was beautiful ,thankyou

A lovely relaxing break with such lovely staff.

The staff are all very nice & welcoming. The breakfast was really delicious and lovely views.

Beautiful hotel and the staff are amazing.

Beautiful views, beautiful property, excellent staff, concierge van a real plus!

Lovely place to stay with magnificent views 🙂

The property was beautiful and the staff was absolutely top notch. Brendan, the chief concierge, was exceptional.

Best views of the lake from this hotel. Staff are friendly and make you fell right at home. Thanks to Sean & Ayon’s for their local knowledge and recommendations.

Excellent hotel everything was lovely

The staff were absolutely excellent but lacking some local staff with a bit of craic. The meal was ok but not blown away with it and not a lot of choice either. Room was fab and views amazing but did lack a bit of atmosphere overall.

Everything was perfect The front desk Linda and all Were lovely Booked a tour for us around Ring of Kerry Called taxis Very kind and helpful We rested up another day and we are on to Dublin

Quietness and beautiful location.

Beautiful, peaceful, lovely hotel and location.

The hotel is gorgeous, we were upgraded for free to a suite as it was off season. The room over looked a graveyard but that didn't bother us. You could also see an incredible lake and mountain view behind. The thermal suite in the spa is incredible. The swimming pool is spacious and warm with a lovely jacuzzi. All staff are very friendly. We stayed two nights b&b. The cooked breakfast on the first morning was disappointing but the second morning was good. Everything else was top class. Great place to treat yourself.

The hotel, the restaurant and spa amazing. All stuff professional and helpful. I asked a small surprise because of my boyfriend birthday, and they did a small macarons, it was nice. We really enjoyed there! The view is beautiful!

Really nice hotel, enjoyed our stay, the restaurant for dinner and breakfast were a bit short staffed

Excellent staff. Couldn’t do enough for us. From the Porter who helped with our bags to the bar and restaurant staff they were very attentive and friendly. Always happy to help.