Grupotel Alcudia Suite

Clean room Smiling staff Buffet for dinner ok

Nice hotel although a little dated. Could be abit cleaner

Best hotel,clean,close to the beach,shops,good variety buffet restaurant,great and friendly staff. Definitely worth the money you pay.

I must say this is nothing more then a 3 star hotel with a swimming pool. The big pro's are the facts that the hygiene was at top level everywhere. The problem is that they only offer pool towels on Tuesday and Friday which on hot summer holiday can get a bit sticky. The pool bar was good, the food there was however not great. I have ordered pizza for my kids and we got served one of them "frozen pizza basis" that you buy in the supermarket. The food at breakfast lunch and dinner was very good, the waiters were quite friendly apart from an old bald waiter who was coming across quite rude at times. We had a good time with the kids, the kids clubs were German only, despite the fact that there was more English speaking than German speaking people. I suppose probably because the clubs are run by Thui (Thompson German sister) but would expect them to be more accommodating towards the English speaking children. So, I would say very nice 3 star hotel, we had the biggest apartment and I must say was immaculately cleaned. We were family of 5 but due to pure management the cleaners were told that there were 3 guests despite the fact that there were 5 beds in the room so the cleaners were leaving 3 bath towels each day. Their management view is try and charge everything you could possibly find as extra rather than accommodate the guests. We were family of 5 and we were not allowed to sit outside because the tables were for 4 and the manager did not allow to join 2 tables...