Everything was great!

Breakfast was way too busy, with wait times and very uncomfortable Very hard to park the car around here

We stayed in the Royal.Orchid. we were very kindly upgraded as it was our 10th anniversary. Also when we came back from a day out a bottle of bubbly and a card was left in our room! So kind. We.loved.the hotel the area and Madeira as an island. We will return ☺️

comfortable room good view from balcony and very good breakfast.

outside area’s needed upgrading

Location, excellent breakfast, parking, good SPA obviously after a major renovation

almost non-working stove in the kitchen, the room needs redecoration. Unpleasant neighbors are small ants and cockroaches in the bathroom.

The staff is super friendly from receptionist to cleaning staff as well restaurant staff. The rooms were nice by the pool it had kitchen facilities as expected and everything was fine. Superb was the surprise provided to my mother as it has her birthday, and it was a nice touch. The views from the hotel are good, aggressive landscapes and ocean views. Access to lower parts of the cliff it’s a nice walk as well, Plenty of spaces to relax, chairs balconies and lots of Loungers. Breakfast was good, good variety to choose and fast service, plenty of space. The hotel was calm and without noisy people i know it’s an external factor, but it has a huge impact on enjoying the place, I’ve also liked the interior pool always free to use anytime.

I didn’t like the shower in the room as the water goes through the glass panel out to the WC floor and we could see the damage already sustained by the door by previous guests, I’ve made a small tissue wall to prevent it but its required something else. Due being easter the pool was closed because nobody was going to clean the foliage/leaves. The lack of a toaster in the morning breakfast is rare but not a problem. An external factor was the wind in the restaurant side, that was always there unabling to eat outside.

The staff was excellent. The room was clean. The Steak restaurant was excellent.

Parking was a problem. They want you to pay to use the safe deposit box in the room.

Excellent location, so clean and staff extremely friendly.

- Not far from the Airport - Very nice view - Big room - Good breakfast

- The beach in from of the hotel is closed. In general it is not a problem as guests can use another beach next to this one. It is just a pity as this hotel's beach looks nicer in my opinion. - It is hard to find a parking space when you come from the airport. After arrival you can ask for a pass for a special parking for guests nearby. It helped us a lot.