The location is good.

We travelled as a family, there were two beds only. Where was my baby going to sleep. I had to sleep on the floor. Even though we confirmed that I am travelling with my wife and kid, why was there not at extra bed for a kid? Or at least a kid bed? Also, wifi is just useless there. I don’t know understand despite paying such high amount for the property, why don’t you take and effort to show some care.

+ Clean rooms + Very close to the beach + Friendly staff

- Expensive breakfast - Tourist tax levied for everyone above 2 years of age. (but this is probably true for most hotels and holiday homes in Binz area)

Reception Staff were not very friendly

The location is amazing 👏 😍, the rooms were a good value for money, we had an exceptional get away and looking forward to visit IFA again.

The hotel is situated in 100-150 meters from seaside and rooms are very cosy and comfortable for families with small kids (under 3 years too). Clean apartments with a balcony, small kitchen with all the necessary appliances and dishes - I this is the best decision to such a kind of travellers like me and my kid. aAnd the pool, für groß und klein, is the best I’ve ever seen. Thanks to IFA Rügen Team for our short but very cool weekend 😉.

The entry to the pool from the main entrance and reception should have some ramp for disabled people and moms with the buggies.

The room was very spaciouse and the view of the sea was incredible.

Therebwereba few spots here and there where you could really tell the age of the Hotel. E.g. the carpet in the hallways.

Location

Front desk staff was very Rude with behavior, no respect for guest ,,treated very badly who has booked from booking.com. very critics ..!! The bottle line the staff has no manner how to talk with guests.

We spent Easter Weekend here and this hotel was really above my expectations! We booked apartments with kitchen and separate sleeping room, and got realy spacious apartments with two balcons , two beds and also couch that fits two people ! We felt very comfortable here . Beach is next to apartments , city center is 20 min walk along lovely promenade . It has delivery of fresh bread for breakfast, great aqua park, billiard , aero hockey, restaurants, bars , indoor/outdoor playground , kids club , kids disco , disco , bars , mini-golf, ping-pong, gym , sun terrace , animation ... there. So all what you need when traveling with kids :) I was feeling a bit like in Malloca ! So thank you very much for great long weekend and I think we will come back soon!

Clean, well equipped, great location and excellent value for money in Binz. Stayed over Easter, lots of activities for kids

- size of the room - kitchenette is pretty full packed for any kind of cooking you’re about to perform - water pressure at shower - part of the parking lot is covered, which is really great, even though to get to it you’re exposed to weather anyway. Don’t take complaints about price in other reviews seriously, 5EUR/day - close to nothing for Binz

- pretty dusty in the room - pillows are really bad, mattress is quite hard - bath facilities are cheap and a bit outdated but work fine at the end

the cleanliness, the easiness of check in and check out, the rooms were big and with big windows, the tiny kitchen was very helpful and had all you needed, the bathroom was nice and clean. Apart from the mattresses, which were too hard - the rest was very comfortable. I also loved that the beach was so near and that a supermarket was close by, and that the hotel gave a ticket card for the local bus nr. 27 to Prora. :)

The mattresses of the beds were too hard, i didn't sleep comfortably and during the night my hips started to hurt and i didn't sleep that well because of that. This would prevent me from having a long holiday in this hotel, because I can sleep badly 1 night, but if one sleeps badly 7 nights in a row, it ruins your holiday. Good sleep is dependent on a good mattress. You offered bus 27 for free, that was great. Suggestion: it would have been nice if bus 22 for going to Sassnitz would also be free ;).

The pool area is great for kids.

Beach was really close and that is only good thing there.

Breakfast was really monotonous, every day the same things. Awful vegetables and just two to pick from (tomatoes and cucumbers), so if you are vegan you can forgot to have a proper breakfast. Pool located in separate building so no easy access and it is almost always full (no lifeguard present), access to sauna areas is paid separately - sauna is not. open everyday. Children attraction are paid additionally and are also occupied almost all the time.

The rooms were clean and the staff weee very relaxed and cheerful.

The price of the breakfast buffet

The location was great and also the room was clean

The receptionist did not give us all info, for example, just give us a ticket that we could use in Bins transportation, however, it was never shown where we can use it. In the end, we just paid for that, however, we did not use it, and also it is not mentioned to pay before :(

the location is excellent, and the room was very large and clean. the pool is also very nice if you are coming with children (for swimming, it is not so useful).

it would be nice if the pool were open later (it closes at 19h)

To resume Binz it's an incredible and beatiful place to go but not to stay at this Hotel. In the city everything is well care, clean and with very nice people, the stores open on Sunday something weird in Germany but for me positive mostly on vacations, there are very yummy restaurants and ao many places to know.

To many negatives for everything since I book, was very difficult change the room for a big one, they don't explain anything to you for some reason they assume that you should know how to do everything about your booking they give you more problems than solutions, they have a very weird check-in hour since 5 pm and it isn't flexible as well at check out they are very restrictive with the time so if you don't want pay more you must hurry up and they have a hide charge like some called balneary tax that they never mention arround 40€. I came with three children and they don't allow us the access to the pool, supposedly there were many people there and the pool worker was an old lady very restrictive and she don't care at all if you're a guest at hotel or not she will not allow you the access to the pool... so you thing there are other kids areas, well gess what you have to pay to use it and there are so old game machine from the 90's you needs coins and the don't have any coin vending machine so if you have kids better for you have a lots of 1 Euro coins, moreover they have a small track with 2 electrics car tied with chains that for some reason you can't use and a very small kidspark in the middle with 2 very small and old carussel and one small plastic slide. For the parking lot you have to pay 5€ per day but they don't have any control so in theorie every building have they own parking lot then you can be able to park near where you stay but guess what there are any parking stall available and is highly possible you will need park your car in other area far away from your aparment. We're in Autumn there is cold wheater between 10°C and 15°C, to go and return from the pool you must walk outside because the hotel have differents building and they aren't connected to each other. So you must walk outside in the cold weather after you have been taking a bad with heating, in sauna etc. So probably you get flu.