location tops; staff tops; breakfast tops (including no extra charge for eggs, pancakes, etc.)

it's a 3 star, so no extras in the room (no toiletries, slippers, robes, washcloths)

The design of the room was great. Breakfast was pretty good with a decent amount of choices.

Wish there was a parking garage or valet parking.

Bar/ restaurant was fantastic. Food was great - service as well.

Very friendly staff, comfortable room and nice breakfast

The kitchen was equiped with a water cooker, but missed cups and the like to make coffee and tea

We loved the room the breakfast, the staff and location. Brilliant

There is nothing to dislike

The breakfast was amazing, the staff was friendly and the location great!!

Nothing

Location and service were exceptional.

Great staff - very friendly and helpful. Lovely hotel with good food and breakfast.

Really would like a coffee machine and fridge in bedroom but that is a minor issue at a really nice hotel.

The breakfast.

Booking.com and the hotel deceptively advertised that we were get a large room and showed this information on my booking listing. However, the room was 3 by 4 meters.

perfect location but quiet. tasty breakfast. great staff.

a shower room with clear glass inside the room is not a good idea...

We visited for one night and it was just perfect. Fabulous location and the best staff, they went above and beyond to make our stay enjoyable. We were celebrating our wedding anniversary and they even blessed us with some wine at breakfast!

Had a great stay. Perfect location in the middle of old town, close to the river. Front desk staff were amazing. Lovely room with balcony, separate bathroom and WC. Nice bed and linens. Charming hotel with modern touches. The restaurant on the main and second floors was pretty and had good food.

Our room could have used a bar fridge.

We loved everything about this hotel. We were given a warm and helpful welcome, the staff were exceptionally friendly and keen to help. Food in the bar was excellent, the location was perfect and the room immaculate. We really wished we had stayed for more than one night and will be going back at the end of the year, This hotel is the standard that all others should be judged by.

They could not have done anything better.

A superb mix of historical character and modern, good design, interior fittings. Very welcoming staff with a sense of humour .Top quality breakfast .

Bar food, very salty dishes.

The atmosphere was great and very well thought out overall.

Breakfast was fantastic, location is magnificent, public parking is close nearby, pub was fine and bar too.

Pub could be more client caring when you are a hotel guest (and ask for special arrangement upfront).

The location is good but it is hard to find the hotel from Google location. However the breakfast kitchen staff is so wonderful friendly.

The gps location in Google map is so confused. Your car could not access to the hotel. You have to park your car at the garage and carry your luggages to checkin.

design, atmosphere, staff, flexibility, restaurant , dinner and breakfast. it was great.

nothing

every thing was amazing and perfect, location and the hotel is cozy and beautiful, and special thanks to Mrs Monica , and all the staff are amazing and kind .

the room just needs a coffee machine and slippers and it would be perfect , otherwise everything is top notch

We had a super trip here - the hotel is centrally located in the old town. We were met by friendly staff and shown to a very lovely room which was well furnished and spacious. As we were only in Innsbruck for one night we ate at the hotel - again very nice. Breakfast the next day was good - many options and extremely friendly staff. I would certainly return.

Shampoo bottles are glass - my brother knocked his and it shattered on the tile floor.

I would highly recommend this hotel, especially for it's service. They went above and beyond to accomodate me and my friends. The service is absolutely outstanding from the check in (Maria) to the amazing restaurant and staff (Amir was truly incredible). We appreciate everyone who crossed our paths and for making our stay so special.

it’s a gem. very friendly staff. nice rooms. good restaurant and nice breakfast.

nothing.

the property is stylish and newly renovated, clean, breakfast is superb. the restaurant is the best in the city.

the transparent dusch