H2O is THE BEST property in key west without question! The quality of the appointments is exceptional. The landscape is amazing and the rooftop pool and bar literally tops it off. I always stay here when I’m in key west.

We have stayed here 4 times now and have no complaints. Room is spacious and comfortable with a nice balcony. Pool is quiet with a bonus bloody mary happy hour from 11-1. Duval st. is a short walk around the corner or easy access to the Duval Loop bus. We'll be back!

Beautiful hotel, great location. 5 star customer service. Woukd def recommend and book again.

It was a good property. It wasn’t worth nearly what we paid. Maybe it was because of the off season but we surely didn’t get $750/night service. Most days we didn’t even get our room restocked with water bottles. But we stayed and it was fine. It was clean but we had to request towels. Spent a week there. One of like 4 rooms, and the second most expensive pool suite. You’d think anywhere else for what you pay you’d get real service but I guess it’s probably the island thing here.

Great place for our anniversary. Adults only!!!!! The suites are really nice with a heated pool in the back and patio out front. The property was clean and smelled wonderful. The only thing missing was a restaurant/room service. However, you can easily walk a block or two in any direction and find a place to eat. Daily happy hour at the rooftop pool as well. Five stars! Pricey but worth it.

Convenient location with a short walk to restaurants and Duval Street. Very quiet and tranquil. Male bartender was less than friendly or accommodating. Overall great experience. Will definitely stay here again.

This whole property is amazing. Pictures don’t describe it. Definitely worth staying here.

I wish there was more transparency around happy hours, etc. You get charged a resort fee per night, but it is hard to understand when and how to take advantage of it. As a customer it seems like a waste.

Great location and awesome facility and staff

Our stay was wonderful. They thought of every detail. The courtyard was stunning. The Premium pool room was the best room I've ever stayed in at a hotel. The bed was very comfortable as well. My only complaint is that I didn't book a longer stay which is my fault ;d. I highly recommend H20 suites, and will be back! Thank you for everything.

I prefer this side of the island, no cruise ships close by.

The only things we didn't like were the hidden resort fees and parking fees. When I booked this through Expedia there was no mention of these extra fees.. The place was pricey enough without adding hidden fees that we didn't expect... Full disclosure please.

This was our second stay at H2O...it is a great place in the heart of KW. Couldn't see us stay anywhere else.

Amazing stay. Well done to the leadership. Spotless and efficient try the Italian restaurant next store it’s awesome too. We will return. Thx.

Was just what we needed for a quiet getaway!

A couple got into a major fight the first night and we could not sleep and then other nights there was noise from I’m guessing frogs that was so load they kept us awake

We loved this for a quiet getaway. Service was amazing. Would definitely stay here again.

The staff was great!! and everything was very clean. I found my home away from home.

The hotel has very nice rooms. The issue is the service from the people from the front desk to the pool attendants was a zero. This is a high end stay hotel yet the front desk treated people like it was a one star hotel. It definitely was lacking from the moment we arrived to every interaction. The bartender at the pool would talk about beating people up as a bouncer to encouraging people to smoke pot or more at the pool. We have stayed at many places around the world - expensive and cheaper - and these were by far the worst we have encountered. Definitely not worth the money we paid.

One of the best places we have stayed. Everything was nice and clean💕

The property was beautiful. The staff were attentive and very friendly. We enjoyed the peace. It felt as if we were on an island resort. Thank you for making our 12th anniversary memorable.

Great place to stay in Keywest close to everything rooms are great and are bartender Casey was great

The private pool, & public roof pool/bar makes this resort stand-out! Very friendly & helpful staff that took immaculate care of our room/pool multiple times a day! Made for a phenomenal honeymoon get away!

We had such a great two night stay at H2O Suites. The location was perfect. We walked almost everywhere and used the scooters outside the hotel one morning to explore a bit further. We didn’t have a room with a private pool but didn’t really miss it. The hotel pool was nice but we never used it as we had other plans for the weekend. I did a ton of research prior to our trip and couldn’t be happier with our decision to stay here!

Staff was very polite and helpful! Most locations and restaurants and within walking distance. Only issue was lack of a microwave in the room.

H2O goes above and beyond to set themselves apart from other hotels! Justin greeted us at check in. Although he was the only person at the desk, he provided undivided attention to the guest that was in front of him. He provided us with refreshing beverages, assisted with luggage, escorted us to our room, and took the time to explain various features. Turn down service, dove ice cream bars, fresh muffins, and Happy Hour at the roof top pool bar are some of the special touches that they provide. Every employee we encountered greeted us and genuinely smiled☺️ We ended up upgrading to a room with a private pool, which was also an AMAZING experience! Upon checking out, we received a candle that smells amazing! Great token to remind us of our wonderful stay! Thank you!

A 2 minute walk to the downtown strip. The ambiance has a modern feel to it. Loved the gym, roof pool, front desk was kind & attentive. Latest courtesy check out is noon. There’s a Cuban cafe 1 min a walk away. All kinds of amenities offered. 9 minutes away from the airport. It’s a cute little situation.

This was a great hotel. The staff was very nice and friendly too at check in and out. They serviced the room each day with lots of fresh towels and made the bed. They cleaned the private plunge pool daily. They turned down the sheets at night and brought muffins and waters and ice cream bars daily. They did all of these things without once interrupting our vacation. We never saw them! If you are wondering if you should opt for the private pool, yes absolutely! It was so nice to just walk into our own little courtyard and cool off. There is a rooftop pool and a full bar up there. They serve complimentary Bloody Mary’s and Mimosas until 1:00 and then they switch to red and white wine. It’s a great spot, one block off of the east end of Duval St. You can walk to the complete other end of Duval in less than 20 minutes. The hotel also has bike and scooter rentals available. Complimentary coffee was in the room, but the hotel is adjacent to Frenchie’s Cafe, with excellent coffee and French pastries from 7-2. We loved this particular hotel!

Great facility and very helpful staff! Room was upscale, very clean, and plunge pool was refreshing. Afternoon muffins were also appreciated. Best place I’ve stayed at on several trips to Key West. Close to Duval Street but still surprisingly quiet at night.

One of the best places I have ever stayed. Highly recommend!

Fantastic! Highly recommend.

I loved it great property!!!!