Amazing natural beauty

We absolutely adored our stay at Apukka. We were initially put off by the distance away from Rovaniemi, but the property has so many activities and is near a beautiful lake. Our igloo was gorgeous. The food at the on-site restaurants was amazing. The staff here are the highlight - they are so helpful and kind! Just make the booking!

Excellent

To be the highlight and last stop of an 8 day trip to Finland, we had high expectations. Unfortunately the service and food let them down, which had been excellent elsewhere. We emailed ahead to ask if the cabin could be ready at 3pm to enjoy the daylight -no, it would be ready at 4pm. Fine. We arrived just before 4pm - it wasn't ready, we waited in reception and were told there had been an issue, couldn't say what, and asked if we wanted anything as 'compensation' - I suggested a glass of wine but was only offered a bar of chocolate. We waited an hour, it was now dark, and the cabin so cold, we slept in our clothes the first night. Not a good start. The next night the main restaurant had an event and was closed to guests. They opened the Kota instead. Good, looking forward to flame grilled salmon. No-just heat lamped. The beer was actually warmer than the food. The following day we had a takeaway from the restaurant, and an ice cold beer whilst I waited, both excellent. The cabin was now warm and cosy and the location stunning. I think we were unlucky, our cabin overlooked and the restaurant shut, but most disappointing was the lack of any meaningful apology after contacting the resort once we got home. The highlight of the trip, the Arctic Light Hotel Rovaniemi, public transport to Santa village and much wider food options

Great place to stay! Fun Large expanse! Good rooms especially the Kammi Suites!

After extensive research we chose Aupukka for our family holiday. We spent x5 nights in a Kammi Class igloo and booked lots of activities. From the moment we arrived we were made to feel welcome and were looked after by the very friendly and helpful staff. The igloo was perfect for our family of 3, it was clean, modern and had everything we needed. All the activities were ran by friendly, knowledgeable and professional staff and at no point did we feel rushed. Snowmobiling with Erwin was a particular highlight. The breakfast was amazing with plenty of choice, both hot and cold. We pre-booked and paid for half board for 4 nights of our stay, This was the only negative for me and I wouldn't do this again. Its no cheaper booking and paying up front than if you just rock up that evening. The starter and dessert are buffet and you get to choice your main meal from 2 options. Although what we had was nice, if you didn't like either of the 2 options you were stuck. We also tried to swap our pre-booked half board for the A La Carte menu on our last night and although initially being told we couldn't, they did allow it but only gave us 40% of our pre-paid monies towards the cost. Dont get me wrong, all the food was really nice but by pre-booking we boxed ourselves into a corner and had no option to try the other restaurant onsite. I would highly recommend Apukka and 100% stay here again but simply not book any dining options in advance.

The facility was way beyond excellent but most of the staff did not seem too friendly or ready to assist. A good number at the desk seemed overwhelmed by the most fundamental task like refilling the water for guests at the reception or working the register. The resto staff could not tell for sure how much the buffet was. The guides for the "Norther Lights Hunt" were so uninspired and did not know anything about the presentation (which they will just read) they had before the hunt. The experience would have been so much better and complete if the staff matched the beautiful place. Only Carren at the desk knew how to handle many inquiries and have foresight.

Couple from Singapore. Stay in Appuka Resort for 3 days 2 nights, main reason is to hunt for nothern light at the frozen lake. Managed to capture soft aurora on our first night, but unlucky on the second night. Our queen aurora cabin is comfortable. Morning breakfast is great. Overall we enjoyed our stay in Appuka Resort.