The location and amenities of the complex were outstanding. The villa was also functional and included everything as advertised. The ocean and pool views were also spot on. The issues that reduced the overall rating of our stay were: - cleanliness and maintenance of the villa. It was fairly obvious that the cleaning company being used has not been doing their job. From the build up of soap scum on the glass shower doors, to duct on ceiling fans and carpets their lack of effort was obvious. From a maintenance standpoint the dryer did not work for our entire stay, the kitchen faucet was very loose, the sliding glass door would not lock and bedroom window slates would not close. Concerning communication with the property company, we contacted them on our 2nd full day that the dryer was not working. After the initial contact, I did not receive a proactive call. All future calls were the result of me contacting them first. While I understand that the dryer was under warranty and required outside service which complicated repair, it was not repaired during our 12 day stay.

This unit does not have a workable lock on the sliding glass door. You can't close the door tight enough to put the pin in the slot. For what they charge in cleaning fees, you would think the owners would clean the carpet. But the beige carpet is covered in dark spots. GROSS!! The rest of the unit was reasonably clean except for some mold in the corners of the shower. I won't be staying here again. They also sent the password for the Internet but didn't say which of the 15 networks it went with. In addition, the property manager said they sent check-in instructions by e-mail. I never got them and recontacted them. Nothing. Did they mean texting rather than sending via email? Poor communications regardless. As part of the instructions, they should have said that parking was assigned - lock for the spot with your unit number on it. It would have been helpful. I had to figure it out on my own. Frustrating check-in all the way round.

Not what we expected

We had a great stay at this place. The lanai was perfect for morning coffee and enjoying the sunsets. Well stocked with the things I would not bring to Hawaii such as a cooler and ice pack. Snorkel/beach gear provided as well. The place stayed pretty cool without needing to run the a/c units. Located a short drive to everything in Kona. Parking spot was great too. The only thing I did not like was the mattress. It reminded me of an air mattress in that when one person moves the other person bounces around a lot but we both slept well and woke up ready for the day. Thanks

My husband and I had a really good time staying 4 nights at Alii Villa. The location is great, good distance from the heart of Kailua-Kona town and the ocean view from the lanai. We did struggle to sleep, however, with the big noise of the air conditioning units in the living room and the bedroom, as well as a surprise visit by a roach in the dining area. It was very convenient to have a washer/dryer in the unit, but the washing machine also made a big noise and had some water leak as well. We do not recommend running the machines at night to be mindful of the neighbors. One last note, when we came back from the breakfast 30 min before the check-out time, the electronic lock code was already changed and we were locked out. It was fine, we called the emergency number and the managing company helped us opening with a temporary code right away, but it would have been nice if they waited a little more at least until the check-out time to change the code. That said, the spaciousness and the location were great for the price. We might go back again if the A/C and washer/dryer are updated.

The condo was comfortable with plenty of space. The appliances were working like new. The portable ac units kept the condo comfortable. The only significant issue was a bad ant problem. We were careful not to leave anything out in the kitchen but ants were patrolling the entire condo, mainly in the kitchen.

Loved how close everyhting was to the Alii Villas. Great ocean views with sunsets. We'll be back!

We really enjoyed the location of this condo as it wasn't in the midst of all the hustle and bustle of town yet we could drive or walk into town easily enough. Fully stocked kitchen was fantastic as we mainly cooked at the condo. BBQ area was kept really clean and had fantastic ocean views. Overall a great getaway.