Cura del verde e delle parti comuni

Cibo

Очень красивая территория отеля, много зелени. Персонал очень дружелюбный. У отеля свой коралловый риф

Уставший номерной фонд. Мало анимации для детей.

tutto

Camere ampie, spiaggia facilmente accessibile con possibilità di vedere la barriera corallina. Cibo buono e sempre vario. Spettacoli molto belli, noi abbiamo preferito quelli dell hotel a quelli di veraclub!

Il personale è sempre gentile, ma alcuni un po’ insistenti sulla richiesta di mancia.

Posizione cibo e staff

Villaggio bellissimo in una posizione splendida.

It is amazing, you do not need to go out Everything is available The team is very nice and supportive Management is very professional Team work is very obvious

Nothing

Spiaggia e animazione. Servizio ottimo anche nel check out.

Very nice stay. The staff were extremely nice and very welcoming from the moment i stepped in until i left. Property is clean and there is ongoing work to improve every room which is great. It’s not the usual big hotel building rather rooms with your choice of view. I had the sea view which had a pool next to it and a small garden which was perfect. There are a lot of activities you can do if you are coming with family, couples or kids so you won’t be bored. I was impressed as most of the staff were talking Arabic, English, Italian and Russian!! So language barrier is not an issue. Pools and beaches were nice and clean. I used the pool mainly and enjoyed it. I had full board and the buffet was great all day through and keep changing the meals so people won’t have the same food daily. As full board you can have two restaurants included a la carte including Indian and middle eastern grill. There are sea food and asian/sushi at an additional cost. Overall very nice stay and would definitely come back.

They are renewing the rooms and adding wifi which was not available in my room. The staff made it clear to be honest but i took it anyway as the view was better. Same for the cafes next to the pools. I would like to see the whole resort wifi enabled. It might sounds silly as people coming to enjoy some time off but still would be good.

Posizione ottima, la barriera corallina è tra le più belle di Sharm con una varietà di pesci favolosa.. Lo staff, sia locale sia di Veratour, cordiale e simpaticissimo. Camere pulite quotidianamente, comprese le lenzuola.

Service excellence: abundance thinking, always finding ways to exceed expectations and offer more than asked. Particularly Romany at the beach bar and Hashim manager at La Gioconda. Initially thought lack of Wifi in rooms and certain areas was a drawback but it helped generate more interpersonal time and an authentic experience. Food choices were exceptional. Great snorkeling reef.

Potentially activation team could become more multi-lingual beyond exclusive Italian focus and more teenager options.

Everything is great

Everything is great

The place,rooms,beach,pool and staff, every thing was perefect

Drinks need to improve, no seafood in the meals , the beach was rocky not sandy

Beach. breakfast, restaurants food. Kindness of staff. Evening shows.

Accessibility for wheelchairs and mobility scooters not always present which makes the stay a bit annoying for guests with reduced mobility. With a little effort the hotel will be gaining a lot. Also, the fact that some beach activities seem to be reserved for Italian nationals is not acceptable. In fact some beach activity monitor was talking in Italian to my daughter and he decided to cut short the discussion when he realized that she doesn't speak Italian. I asked him in Italian if the activity was just for Italians and he said yes. I was quite socked and disappointed. This looked to me like discrimination. The hotel should rather promote exchanges between the guests and not isolation. This is the first time in my life I see this. I hope that this attitude will change whatever the cost is.

Perfect location Delicious food Great beach and coral reef Best service everywhere Everything you can ask in all-inclusive resort

Location, food, reef

Very nice and kind staff Bed is comfortable Food is very good

the inclusive package was amazing, the staff and recipients were outstanding and welcoming

nothing

the location the snorkling..

Everything was just perfect

First of all, for my child; I looked for a hotel with a sandy beach, a beach and where he could walk to the sea without danger. And when I went to the hotel, I realized that it was a perfect choice. The staff are very friendly, fast and attentive. Breakfast, lunch and dinner were very successful, the desserts were very varied and delicious. the sea was incredibly beautiful, clean!!! The reefs were hosting a lot of different kinds of fish right in front of you. and you can see them with all its clarity. Even diving boats bring their guests here to dive to show these beauties. If you are afraid of scuba diving, you can see these beauties in the sea with your goggles+snorkel+fins and that's all. We are looking forward to our next visit to this hotel as a family.Every night there is a mini disco for the kids, followed by different shows such as Egypt nights, dance shows, etc.

The refrigerator in our room was a bit noisy, but it was not a big problem.

Food overall excellent.lots to choose,make me happy every day 😊very nice all-round,palms,lighting,great to walk at evenings!pools nice apart slides which some of it was closed.next visit Sharm definitely consider same hotel!

Rooms need new life 👍

beach, pools. , koral reef

Every evening a two-hour show at the theater. It was terrible. Music very loud and strange animations in Italian, right next to our room. It was very unpleasant. The music was so loud that the speakers crackled. With the window closed you could also hear everything. This spoiled the whole experience of the hotel.

great location, snorkeling on the coral reef…

the resort and location, the gardens the veratour team

the room bathroom

Beach was excellent, both sandy beach for kids and a beautiful housereef for snorkelling. Rooms were spacious and nice with balcony. The facility was big, maybe too big but there was a coach running circles, so going to beach was not a problem. Food was good enough, food type was designed for Italian taste so applies for most of people (We chose this hotel due to Turkish chef but unfortunately he left before we arrived) The staff at restaurant were very friendly and clean very well. Although kidsclub was not good, the swimming pool for kids was excellent, big and warm...

Some people might complain about quality of alcoholic drinks, or that no soft drink served in cans but as bulk etc but for me it was ok. As it was focused on Italian customers, the kidsclub was active only for Italian kids. So my 3 years old thoughter was disappointed. Finally, their charge for late checkout is too expensive, so we did not take it. It could have been more convenient...