Gostei bastante da recepção feita pelo colega e os rapazes do brechó. Educados, inteligentes e clara comunicação

Estado de conservação da pousada e dos quartos. Chuveiro estava jorrando água pela lente superior. Totalmente fora dos padrões, paredes mofadas, janela do quarto não fechava, etc

Nothing.

Everything. The reception, overall service, room cleanliness.

it’s pretty and well taken care of

There is a lack of management - they charged me for consumption when the consumption was paid for. I was not refunded and I was also overcharged. And I had to go through booking.com to at least get my over payment back. It all has been very uncomfortable for me as I didn’t feel safe staying there. Not for the place itself but management is unbalanced.

Crowed place and dusty, my son couldn’t breathe and was coughing a lot after they put too much bleach I. The pool and the manager never warned us.

The owner is not professional at all. I had to call the cops on her because she’s not a coherent person. She begged me to stay there and then treated us like crap. Too bad she partners with a reputable company like booking.com.

location. staff were very friendly and helpful.

This property is for backpackers and young couples, place was small and to loud for us. way expensive for what it was.

Staff and location

the building is lovely, comfortable and clean. the staff were very nice, helpful and kind, especially Bruno. breakfast was also lovely. there are two gorgeous turtle who live at the hostel

They charged us $100 reals to store our backpacks for 4 hours (they wanted to charge $150 but we refused to pay this much). we have travelled all over South America and this is the first time we have ever been charged to store luggage, it’s really not acceptable especially as we paid £150 British pounds per night to stay here as it was over new year. this policy absolutely needs changing.

I loved the staff and the kindness and correctedness they had in everything❤😃