This was an amazing choice for my family getaway with my daughter and her family. The home was better than we expected and so comfortable and complete with all things needed for and enjoyable week. Loved the floor plan where teenage grandsons could find their own quiet spot and the family room room down stairs turned out to be our favorite gathering place. It was more accessable than what I had expected. Easy 5 minute drive to downtown for groceries and only 20 minutes max to Snow Valley for sking and tubing. The communication with the entire team was beyond words! Alerting us to an upcoming snow storm as well as easy check in procedure! Katherine helped us prolong our an extra day without a hitch. We will be back again!!! The ONLY helpful tip would be a post it note to let us know where and what lights to turn on!!! : )

We stayed here over a four-day long weekend. A lovely, unassuming home with a split-level design that is particularly suited for families with children or those looking for two different living room spaces. The pros: The home was spacious, clean, and accommodated two families well. It is close to restaurants and food options while still being in a residential area. The layout: while the children played or watched TV in the "man cave," parents could socialize in the kitchen/living room while not being completely isolated from the kids. The cons: No washer or dryer were available -- which is not a big problem in short stays if you are aware of and prepared for it. We did experience a minor challenge with one of the 3 bathrooms that was quickly addressed by management. Not a deal breaker. Overall: We would consider coming back to this property again.

We stay at Lake Arrowhead every year. This property is managed by a group that is hard to work with. We got there early (drove and didn't hair traffic), weren't allowed in for 2 hours. I went to town with family, daughter and 2 grandsons, husband stayed on porch and waited until for code worked. Kitchen had 1 towel and no paper towels or napkins. I worked have brought my own, but I've never rented a house without basics. She brought some next day. CHEAPEST quality paper products ever seen! Thinner than anything even sold at the dollar store. Prison grade maybe? The house was cold and heater was locked with a pin number. They did have a lot of blankets. Washer and dryer advertised were locked up. Grandson had nosebleed, we needed to wash the towels. Called again and she came back and unlocked. At 10 after 10 on check out day, we left but she or someone just sat in the driveway in a pick up truck waiting with the engine on, it was creepy. We paid a great deal for 3 nights. I will never rent a property managed by Grand Welcome again.