Showers are bad, bathrooms get flooded

Overall grear although the elevator was out and that was a problem for my 75 year old father who has a bad hip. Rooms are clean but a bit dated. Staff was friendly. Parking was super easy.

The lighting in the room was too dim for senior citizens.

a few rough areas, like warn carpeting, frayed chair in the room etc.

The elevator did not work and hadn’t worked in about a week we were told. The entrance doors to hotel have a button to open doors, but one door didn’t open and the other only opened half way, making it difficult for a member of my group who is blind, to enter. When this was discussed with the receptionist she became defensive.

We stayed here recently during the Thanksgiving holiday. Staff was kind but not particularly so and definitely not available all the time. The hotel locks its exterior doors at 11pm, if you get back to the hotel after this time, you are at the mercy of the night staff being awake to answer a door bell. In our case they never did answer our multiple presses and we had to have someone else come down and let us in. Cleanliness is just okay. They change the sheets and towels and that’s about it. The room was very dusty and the air filter on the HVAC unit in the room was clogged with dust and hadn’t been changed since early Aug (it is now late Nov). Would I stay here again? Sure. It’s very close to mass transit and a nice downtown area. Will I ever clamor excitedly to others about this place? Probably not.

All good Kind staff

Perfect location to the city.