Location is nice. The split resort is confusing to find if you're not in the main complex where the check-in is. The rooms are pretty outdated, but not bad. The only reason I'm set at 3 out of 5 stars is because of the very weird and worthless upsell attempt after I checked in. I was a "VIP because I used Expedia" but it was just a glorified timeshare meeting pitch and that's embarrassing.

We had an awesome trip! This time was a girls trip, we left the men , the kids , and grandkids at home ! Everyone was so nice ! Our room, aka our apartment, was awesome! We 50something grannies never wanted to leave. We were so relaxed. Our room was so peaceful. We cannot wait to bring the family back, but also we can’t wait for our next girls trip.

Huge complex that is situated half way between San Antonio (great place) and Austin (OK place). The apartments are huge with great kitchens and lovely sized sitting rooms and bedrooms. The AC was wonderfully quiet and there was no noise from other apartments. We stayed in Ambassador complex which was a good drive from the main complex but it had its own pool etc for a lot less people which was nice. I cannot comment on the other apartments on the main complex as they did look more cramped. No views to speak of and road noise made sitting out on the balcony pointless. There was lots to do on site and most is free. I am sure in the summer it would get very busy. Had to give 1 for eco. Texas doesnt do Eco, so dont expect recycling options or solar panels or any of the basic stuff you should expect.

Everything was great. Beautiful views from the outside patio, 2 bedroom king beds for our family of 5 and it was perfect for us. The kitchen had everything I needed to cook for my family and well as TV in each room which helped with the kids. The pool was walking distance and family oriented pool. The kids didn’t want to get out. We are already planning our summer stay to come back.

Huge room. Very clean and spacious. Only bad thing is that check out is at 10 and they were knocking at my door before 10. As an IMG member I asked for a later check out but they didn’t honor it saying room was booked the next day.

This is a great place for your family with lovely views and spacious suites.

Family of 6 who extended the stay for an extra night. Our first room was large and spacious just a little dated. Our second room was smaller but redone. Both were great and both were 2 bedroom/2 bathroom. Phone didn't work in the first room but they sent someone out to check on it and they think it was a Spectrum problem. We had to continually call the front desk from our cell phones when we needed anything and the response from them was SLOW. Shower drain needed to be cleaned in the first room as well. It was nice to have the heated pools in March as well as the hot tubs. We will be back.

It was our second stay here. We love the location and comfort this hotel provides for a family but their check in process or the Vacation Desk specifically they send you to in order to pickup room key is terrible. Just give people and families an option to get to their room as soon as possible, especially late at night instead of taking 30 minutes. They used a well polished “yes,yes” technique to sign me up for one of their “presentations”. Without context I was offered 4PM late checkout, which I accepted. Then I was told that not too many people get this but I also qualify for up to 7 days free vacation in their hotel group Worldwide and asked me if I am interested. I said Yes. Little do I know after adding up a $120 cash credit to all listed, I got signed up for a “presentation about the property” that is 90 minutes and I have to take during my personal time on my 2 day getaway? I left and cancelled the next day. At that time they took away even the late check out time they initially offered me to accept WITHOUT CONTEXT. I was told that “customer service is their pride”. Not how I felt. This is a timeshare property and they use tactics to get you signed up and waste your time for a few bucks best case or worst case getting you into buying memership. Not pleasant. Bad experience with Vacations Desk!