When we first got to the apartment, it has smelt like cigarette smoke. We immediately contacted the host & we had to leave so they can run an ozone machine in the house. Which meant that we had to be out of the apartment for a while (check in time was at 4, didn’t get back to the apartment until after 8). When we came back, most of the cigarette smoke was gone downstairs but we had went up stairs & smelt it. I’m not used to breathing in cigarette smoke for long period of time, I woke up in the middle of the night so sick to my stomach I could throw up. We switched bedrooms to see if it would help & had a window open all night. We ran the ozone machine ourselves the next day twice to try to get the smell out of the apartment. Unfortunately, the smoke smell was still in the apartment so we had to deal with it for 3 days in a row of cigarette smoke. Smelling smoke changes the whole outlook on the house, it makes it feel disgusting. We were very disappointed & upset about the situation especially since it is supposed to be smoke free AND we have our child that stayed with us. Anyway, the light above the sink wouldn’t work, the light above the stove is barley holding on, the trash can sensor lid is either broken or dead, & we had to replace the batteries of the thermostat because the thermostat batteries were low so the thermostat was messing up (they dropped batteries off at our doorstep for us to replace it). We asked for a partial refund & got the cleaning fee back.

The property was clean and well furnished. The neighborhood was not the best and the neighbors were young and loud our last 2 nights (Friday and Saturday). We were also right by the trash cans which were full and kept blowing all over.

The apartment was immaculately cleaned. There’s quite a few steps going down into the apartment and going up the stairs. There were a few items that I brought to the hosts attention such as holes in the provided towels, heating ventilation cover falling off, upstairs bathroom towel rack was missing and the picture in the living room came out of its frame one day while I was working. Also I had to park right by the garbage cans and made friends with a very large raccoon. Great location.

I can’t imagine a more convenient and well put together townhouse in St. Charles. The host is a FANTASTIC communicator and everything was as good or better than shown in listing. HIGHLY Recommend!

Would love to stay again

It was exactly what we needed for a short stay close to the city. The location was convenient, the beds were comfortable, and the apartment was decorated very nice!

Very nice place! The host was very gracious with our needs and an excellent communicator. The VRBO had all the amenities needed with lovely decorum. Great location. Five star experience for our family!