Zimbali is a great location we have stayed there many times before

The property was run down, the garage door, oven, air conditioner, and Braai didn’t work .. the pool turned green 2 days into our stay and there was not cleaning equipment .. the pots were so dirty we went to buy our own and the bedding and couches were stained ..at R55k a week you should expect luxury … this place did not deliver that … there was also No seas views in this unit .. rather book a unit further up … in the higher numbers

Exceptional view, would come back again anytime

Fire room hotel service is poor. They tell you to book via the phone and when you call to book they don’t answer the phone. That need to be changed

The booking was great, just found the whole process a bit tedious having to then deal with another agency after booking through Booking.com , I found it a bit challenging getting hold of the RNR agency and getting the process started with them... sending documents, deposits ect ect. Apart from that, it was a lovely vacation! Beautiful, clean house and the cleaning lady was sweet, Zema staff and gate security were also excellent!

The house is clean and ,the views so amazing, the housekeeper Pinkie was also friendly

The was no plan B for load shedding, we were accused for damaging the curtain rail in the lounge which we found it broke already when we checked in and so heartbroken because they charged it on us for replacement.The door handle of another bedroom is broken and nobody cared to fix it and we were frustrated when we had to open that bedroom door, the gas stove could work only if there is no load shedding so shocked and frustrated that their gas stove is connected to electricity which is not a clever plan really,the electric kettle was not working also,the was no check list for broken or unbroken house facilities.

We had our breakfast around the pool and enjoyed our dinner inside the house. The house feels like home away from home. Almost everything was good. The house was clean and beautiful.

There is no network. The house wifi keeps disconnecting. It was hard to make calls.

The house is amazing with great bush and a touch of ocean views. Very clean and well maintained. The cleaning lady was kind to us. The check-in process was seamless. Thanks to Wendy for the amazing experience.

For the house of such a caliber, invest in UPS for the wifi and TV as well as the lights when there is loadshedding. The pool wasn't sparkling clean but we could swim. The wifi is only strong upstairs. The number 16 wasn't clearly marked outside the House.