Walked in to a garbage bag full of dirty linens in the foyer. No problem, notified host and he was quick to respond. Then discovered only one rag-like towel in each bathroom which appeared to be unclean. After contacting the host again, I was then notified that the washing machine was broken and unusable which was a deal breaker for us. If we would’ve known we would’ve booked another place as we travel light and had lots of outdoor excursions planned. Upon checking the beds to get ready to sleep, I noticed a thin cover sheet was used for fitted sheet and dirty mattress was exposed. Sheet didn’t seem clean at all. Needless to say we didn’t sleep much that night. Kitchen seemed unclean, coffee maker still had coffee grounds in it. Long story short, we were in close contact with Brad and he was very apologetic about the rental not being ready. We ended up driving down to the Stay office in Los Suenos and they were able to get us in another place and it all worked out. Highly recommend booking with Stay!!! Our new place was immaculate and so beautiful, our whole family rejoiced and we were happy! What started out as a really bad experience for the first 24hrs turned into a great family vacation.

look forward to coming back

This was a terrific place to stay and we will definitely come again! Very pretty, spacious and clean place with incredible location close to all our excursions and lots of nearby amenities and restaurants. Highly recommend 100%.