Very communicative and helpful property management. Home had limited kitchenwares, dirty pans, dirty tables, Lots of bugs. Downstairs was unusable due to how cold, small tv, pool table balanced by books.

The deck requires maintenance as soon as possible. My sons would not permit their children on the deck until they hammered down the nails. I strongly encourage this repair. An observation having the kids bedroom downstairs did not work for our family. Young children are not comfortable sleeping downstairs in an unfamiliar home.

We had a great stay! Everything we needed in a vacation rental was there or we knew to bring it along. The resort amenities like the lake beach and boating were great though we wish we could have stayed longer to use more of the amenities! We took excursions to nearby Ashville’s Biltmore and Chimney Rock instead. Both beautiful but tiring so it was great to come “home” to a comfortable, quiet place to sleep. Professionally managed and easy to book, check in, or ask questions. The bedrooms are on three floors so if you have several very young kids it might not be ideal since only 1-2 can be on the same level as an adult bedroom. For older kids and adults it is perfect because everyone has good privacy. We loved the porch space to grill and the cozy family room to chill. The kids played billiards patiently while waiting for meals to cook which was a feature we knew in advance we needed! The sinks and showers had very low water pressure but that might be the neighborhood that is on well water and the limited septic tanks. Plenty of clean fluffy towels were provided. Would have liked a later check out (noon) so we could have taken advantage of the final morning at the lake beach or pool or spa before heading home.