We stayed in a newly refurbished room which was very comfortable and attractively decorated. Breakfast was excellent.

Lift was out of use due to refurbishments.

Good bedrooms, well organised for plugs and charging mobiles. Clean and roomy. Staff very friendly and helpful.

Dinner was disappointing

Stay here ever year now changed to ibis from premier Inn much more expensive was able to keep up yearly trip for sons bday 🎂. They offer bday treat for arriving but Paid 15 pound extra for banners etc birthday decorations 3 balloons tied on bed a banner lay across the bed and a tray bake off chocolate cake for arrival not worth it. One plus the only good things that are different is free WiFi now and I found the cooked breakfast was lovely and a good portion.

The price has tripled they decorated to a more minimalist hotel which means corridors eco and noise from rooms above is really bad 👎 had a family above us wasn't a relaxing stay for us at all. Tried contacting the WhatsApp number via leaflet in room as there is no phones no answer sent message no reply tried number through booking.com no answer not very good customer service. Beds are also very hard just not my preference.

Breakfast was quite good and location/parking good. We have a suggestion to make: - the addition of a couple of club chairs in the room would add to the facilities but we inadvertently booked a family room so floor space was filled. Otherwise everything was fine.

See above.

Fabulous hotel food excellent and the staff very friendly the service is excellent will be back

Nothing everything was excellent

Lovely staff, lovely food. Comfy beds.. hot water . Clean

Lacked a table and couple of chairs in room to eat lunch or have a coffee

Very clean , rooms beautifully decorated and designed , staff very friendly especially receptionists deserve praise

N/a

There was no advance warning given that the hotel was under renovation. If there was, it wasn't obvious. The lift was out of service and I was carrying a lot of heavy stuff back and forth to my room. When I first checked in, my room was already in use by someone else. There was no iron or ironing board. I paid for late checkout, and then when I went back to the room after 12 noon it wouldn't let me access the room. Which was a problem the staff knew about but didn't act upon in advance.

Location good

Carpet under the beds had corners turned up causing a trip hazzard. Lift not working.

Location comfort Check out time

Receptionist Noise

Room was a lot nicer than expected. Much cheaper than a premier inn room but better quality. Bed was very comfortable, and the bathroom had a full size bathtub which was nice to come back to from the gym right next door. Reception staff were lovely and very helpful. Housekeeping came to check if we needed any new towels/toiletries on our second day there which was great!

Had dinner in the restaurant and service was rather slow. Our order was taken by a lovely woman with dark hair and glasses, and she was brilliant. But after we received our drinks she was replaced by a young man with brown hair who was rather curt and forgot about us after clearing our plates. We had planned to order desert and more drinks but couldn't get his attention, so after 20 minutes we paid at the bar and left. However the food was lovely.

This is a great hotel for a business trip. Clean and tidy, friendly staff and really great food. Been a couple of times now and will use again if traveling to this area.

Nothing that could be done better. Only positives that I can see about this hotel

We really enjoyed our stay at the hotel. They are uplifting the hotel inside, but was no noise. And everything was new and clean in the room. The staff kind and smiley. The breakfast is good enough, and it`s a huge portion.

It was good enough, I can`t say any negative thing after 3 nights.

Wee gem

Nothing

Very friendly staff, clean and tidy hotel. Great breakfast. Quiet location with very little traffic noise. Hotel was warm and comfortable.

The rooms were beautiful the decor was of a very high standard

Having to put the heating on when arrived in room it was freezing took about 1 hour to heat up

Esmorzar fantàstic.

Everything was fantastic! The staff were friendly and very helpful, the food was delicious, it was clean, cosy and welcoming!

Everything was fantastic!!

Friendly staff, very comfortable and very clean.

Nothing everything was great.

Located in a very good position

Nothing it was perfect

Grand lit. Proche des fast-food et zone commerciale. Ascenseur.

Odeur persistante d’égouts dans la salle de bain (humidité ?). Problématique…

nice nice rooms. wonderful beds, very nice staff.

nothing

The staff were so welcoming and couldn't do enough for you

I didn't like that I only stayed 2 nights

I like the location of the hotel because it is in a shopping complex like Junction One in Antrim. I love food in the restaurant inside the hotel. The price of the food wasn't bad for what got in the portion.

N/A

1st class service, staff polite and helpful. Room was perfect, all the little extras for my birthday

Good location - bar and restaurant great value

Location

TV didn’t work. No phone in room.

Modern, clean and comfortable. The location was great for our needs. We slept well after a good meal at their restaurant.

No complaints really.

The hotel was very clean and comfortable, the rooms were quiet at night there was like a noise cancelling window in the bedroom that made it so calm and quiet. The ned was so comfortable the food was beautiful. I had moved from staying at another hotel the rest of the week and really regret not staying there the whole week or really ended our holiday in style we will be back for sure 5stars

The bar ran out of magners the only fault