View from balcony. Large house.

This was sadly the worst experience we've had with a vacation rental. And we travel often. House was not well kept. The issue is not that it was old, but that it was not well maintained and quite dirty, including spider webs on curtains, mold in bathtubs, hairballs on bathroom floor, spiders and wasps inside the house, and rodents clearly within the walls. My daughter called me at 3am on the first night from the downstairs bedroom, freaked out about screeching noises, and when my husband and I went to check it out, it was clear there were rats within the walls or trapped in the locked maintenance closet next door. All that Cabins For You did was send a pest control guy in the morning, who spent literally only 5 minutes on the property, and kept reiterating the rats were not in the house, that they were in the crawling space under the house, and this was common on the mountains. Cabins for You kept telling us they did everything they could and they could not place us in a different cabin or give us a refund for the remaining days. At the end, the kids refused the stay in the cabin, and we just did not feel comfortable forcing them to stay, as we were also disgusted. We left and spent the rest of our vacation in a much smaller, but much cleaner hotel room and were able to actually enjoy our time in Gatlinburg. Right now, our credit card is in the middle of a dispute with Cabins For You to get our money back for the remaining nights we did not spend in the cabin.