I cannot fault the entire staffs' attitude in not only hosting our family but quick reaction in reacting to unforeseen emergency situation, the entire villa's air conditioning experienced malfunction, which is beyond their control during our second day, 1 sweaty night but it was all taken care of on the next day. Yoyo and Kamal went above and beyond to ensure the issue was immediately rectified on the same day, resulting in a comfortable stay for the rest of our stay.

I think the pebbles in the shower area can be reduced to ensure smooth drainage, as it is not drainage issue but the amount of pebbles are causing water to drain way too slow which could lead to flooding in bathroom area.

The villa is brandnew, superclean, comfortable and with great tasteful design, surrounded by nature. There is a very nice pool, airconditioning (solar panels), a bbq, netflix etc. We were with a family of 5, but the villa is equipped for 10 people (4 bedrooms with ensuite bathrooms). There is so much space and there are places to chill on sunloungers, couches etc everywhere. The garden is huge and lush, but there is a lawn to where you can play badminton. The beautiful Serangan beach is a few minutes walk and there are 2 good neighbouring restaurants. We loved it all so much that after a 3 day stay we moved to a new location, but spontaneously decided to come back the next day to end our 8 month trip in this villa. Every morning your breakfast is cooked for you in the villa. Our youngest couldn’t get enough of the pancakes. Very nice! What we liked the most? Kamal (villa manager)and the rest of the staff who were so friendly and helpful with everything. They organised dinner on our late night arrival (we asked while being in the taxi and it was there upon arrival!), car rental, birthday cake, birthday decorations, surf lessons etc. Highly recommended!

Just a heads up: Serangan beach is beautiful & the restaurants are great, but it is a bit further away from Selong Belanak (15 minutes) and Kuta (35 minutes).So you need transport to go to these places.