Restaurant and breakfast are very nice.

Spa center, we wanted to use it, but needed to wait 20-30 min andwe didn't :(. It's good to have working hours for example so the guests are informed and don't wait.

Room was big, clean and spacious with modern amenities. Beds very comfortable. Wi-Fi very good. International TV channels via satellite. Balcony was clean with views over the Black Sea. Pool was very clean with a lot of sunbeds. Staff from the breakfast and reception very friendly and welcoming!

On Saturday evening it was held a party at the hotel and the music could be heard until 1 AM in the night inside the room. In the bathroom we were surprised that warm water was coming from a boiler that could be seen above the bathtub. If you're not very fast with your cleaning in 10 minutes you'll have only cold water.

Everything was good.

spacious, clean, very kind personnel, nice food and very pleasant spa.

We got a vacation in this hotel on BB plan. The apartment is big, sea view, great balcony. Room cleaning every day. Towels are changing every day. Bed lien is changing every three day. Apartments has kitchen space with oven, kettle, fridge. Also the washing machine is in the room. Hotel gives children's bed for free.

There are no utensils for cooking! Just one pan... The breakfasts are the same every day. there are few dishes, the choice is very small. WI-FI is unstable, data speed is slow.

Helpful and kind staf and clean rooms. Good quality of food in restaurant.

Beach was not clean, plastic vaste on the beach, no streets, in the sea. The buildings around the hotel seen from terrace were awfull and unfinished.

1. ROOMS - spacious, clean, well equipped (even washing machine), nice big bathroom, long (not wide) balcony with sea view 2. CLEANING SERVICE - on our floor we had very nice lady speaking good english 3. RECEPTION - nice, friendly, profi, helpful, good english 4. POOL - nice and clean however too small for such a number of guests / nice and friendly poolbar service 5. BREAKFEST - wide variaty of food, tasty

1. RESTAURANT - big disappointment: we went once and it was last time - between first and last dish was over 10 min, means some of us ate barely warm food / we got partially raw chicken and pork that was tough and very fatty, fish was good / service is a disaster - waitress was dropping plates on the table passing by / when i pointed out the quality of the food waitress just took the plates and.... next time we saw her with the bill / after all i was only one who said "Thank you" - everyone was too busy / there are very few people speaking english / in part that is roofed outside people smoking at the tables / prices are similar to a highest ranked restaurant in old part of Nesebar (which is touristic supercenter around) but the quality of food and service are uncomparably lower / Price/Performance negative! 2. BREAKFEST - even though there is information to not take food outside some were literally stockpiling food on the tables with no staff reaction 3. POOL - there is no policy of "booking" sunchairs so as i counted once there were 11 chairs with towels overnight so some are "booking" for several days even if they are not in hotel / it is small but cozy unless you face bunch of screaming teenagers turning it into sport place and playing waterball hitting other users - no staff reaction / people smoking at the chairs means you can have someone smoking half meter next to you 4. LOCATION - next to the beach (across parkway) but a 10+ min away from shops/fastfood, about 30+ min walk to the local supermarkets

The only reason i leave this hotel a one-star is simply because of the management and hopefully something change for the better! We stayed there last year and we loved it ,but this year, sadly, they just became like everyone else - hungry for money. All the prices are even higher compared to last year ( have in mind you are in a very small, village-like town ). Have in mind that in this price you only get an average breakfast and that's pretty much it. Their "private beach" is a money laundering machine , they kindly ask you to pay 30 leva for 2 sunbeds and an umbrella ?!? No matter we were with a baby and every day we went there for like an hour and a half... Like ,are you serious people ? The majority of their staff is excellent, especially the waiters around the pool. However the other part talk to you only in Russian like you are on of them, although you are residing in BULGARIA. The prices in their restaurant - oh boy, oh boy ,oh boy ... For example if you are to eat in a luxurious restaurant in Sofia ,Bulgaria, it would cost you half as much, you do the math... Last but not least , they guarantee no free parking and if the street run out of spots you'd be basically forced to pay 10-20 leva per night to park in a facility owned by the hotel, yes, as a guest ! This has been the cherry of the cake and most probably if not certainly my last time on the Black Sea coast. For the amount of money i spent there i could've gone for 2 weeks in Turkey, Greece and other much greater places. I am really disappointed and by leaving the lowest grade possible i really hope this will open the owners eyes and make them fix some things or the future of this hotel will definitely, definitely not be bright ! The guy who spared us 10 leva at the beach was told by the management he is not giving us discount but he is taking the money himself... imagine the impudence. At the end we tipped the same guy with this amount as he deserves much much more!

Their management who read these reviews will always try to swing around and make it up like it isn't true. But the reality is this, sadly. Their response will be - inflation, for all of it. So instead of fishing your clients , you can type it all in the description : - We dont offer free parking. You have to pay upfront (nevermind we gonna charge you a small fortune for the stay) , it is not included. - We don't have free beaching or any discounts whatsoever,although our ads are stamped on the umbrellas at the beach. - - Our restaurant is the most expensive in the region - bring your own food or walk around and find the normal prices elsewhere. - Part of our staff are russian/ukranian , so bring a dictionary. As i already mentioned before , the best thing out there are some individuals from the staff, it was lovely to be around them as they try to perfect everything they do so you can feel as better as possible!