Leonardo Royal Hotel Berlin Alexanderplatz
Sobre este hotel
Enclavado en Berlin, esta encantador hotel por 68 € por noche es una fantástico elección para su próxima viaje. Este hotel de 4 estrellas superior tiene sauna y zona de fitness en la última planta, además de habitaciones con aire acondicionado y WiFi gratuita. Se halla en el distrito Mitte de Berlín, a 15 minutos a pie de la plaza Alexanderplatz.
Servicios
Aire acondicionado
Se aceptan mascotas
Cocina o cocina integrada
Internet o Wi-Fi
Se permite fumar
Aparcamiento
Lavandería
Balcón o patio
Jacuzzi o spa
TV
Accesible para silla de ruedas
Gimnasio
Jardín
Adecuado para familias
Mapa de Berlin
Reseñas
4.2/5.0
Excelente(11.758 Reseñas)
Opiniones 100% verificadas
10.0
Przemiła obsługa
Wszystko super
8.0
Fantastische bedden!! Zeer rustige locatie en openbaar vervoer op de hoek.
Personeel bij inchecken was niet echt vriendelijk. Weinig enthousiasme en zeer zacht praten.
6.0
Struttura abbastanza nuova a pochi minuti da AlexanderPlatz
Non funzionava l’aria calda in camera e entrando in stanza si sentiva un cattivo odore
10.0
Super. In einem Leonardo Hotel wurde ich noch nie enttäuscht.
Hotelpreise in Berlin kennen nur eine Richtung, nach oben. :-(
8.0
Breakfasts and nice helpful staff
Walking to downtown is a bit long and on big busy streets
9.0
Rich Breakfast - possibility to charge my electric car for free
The carper in the long corridor to reach the rooms are a bit old, they can be changed
8.0
Cleanning,staff,location and much more..
It was little pricey this year.
10.0
Decoration, Clean environment, large and well decorated rooms, friendly staff
I was absolutely satisfied about everything
1.0
Communication and customer service is greatly bad.
Resolving issues and helping clients I’d rate as ZERO
3.0
The location was very good and the staff were helpful. The room was spacious and clean.
However, all of the above were shadowed by the the fact that the air condition was not working for my room for the duration of my stay. This fact, coupled with the heatwave that struck Berlin during my stay made my room almost unbearable to be in due to the high temperature and humidity. Generally I was extremely disappointed about this and when I probed the staff they said that this was something that it was a hotel-wide problem.... Unfortunate, as otherwise it'd a great stay.
4.0
Unprofessional treatment of customers and lack of problem-solving skills of staff.
Stayed at the Leonard Hotel for a week at the beginning of May, and things were going well at first. When I checked in my companion and I found a plastic wrapper on the ceiling of the fire detector, but at the time we didn't pay much attention to it as we were tired from the road and there was no thought that it could be something abnormal as the room should have been prepared for our arrival.
The next morning I put my two mobile phones on the table by the bed, unaware that the table was broken. As a result, I accidentally put my foot on the table, the glass surface of the table, which was not fixed (simply put, broken) began to turn over and fall to the floor, hitting my foot, but the main impact was on the mobile phone, on which the glass top fell with the edge. The phone was of course destroyed.
After a couple of minutes of stress, I decided to contact reception because the situation was strange to say the least, there was a broken object in the room at the time of check-in, which in theory could have caused damage if the table top had fallen on my leg with the same force as it did on the phone. I subsequently regretted my decision.
Not only that at first I was almost presented with a check to repair the table, but I was also accused of having put a film on the fire alarm, which incidentally turned out to be a shower cap (!) Would I have gone to the reception if I had put this cap on the fire alarm without taking it off? In the end, the situation looked like an attempt to jump the situation with a broken table in the room, in the end, adding up the cap and a table can come to the conclusion that not only the rooms are not particularly prepared for the arrival of guests, and staff twists the fact in their favour.
In addition to this situation, I can add that there were stains on "fresh" towels, but it made no difference, as it became clear what a 4-star hotel this is.
7.0
Room was clean and room service good.
Reception staff unwelcoming, no drinking water in the room, not great value for money.
9.0
Location
Breakfast price
8.0
Location was very good, close to Alexanderplatz train station by tram and a quite neighbourghood. I liked the bar design and the restaurant menu.
If you dont have breakfast included, note that coffee from the bar is served only after 10.30. The hotel has a sauna, but you would need to collect the bathrobe and slippers down at the recepsion.
8.0
Size of room is good.
Quilt is too thin and too small.
7.0
Ultimately, the hotel was fine. Good location in the centre of Berlin, good room size, was nice that the room had a smart TV.
Hotel were good in accommodating me for a an early check-in (10am).
Staff were accommodating - no complaints here
Was surprised to have been charged 8 EUR at the hotel bar for a 1.5ml bottle of water. I understand a mark-up but that seemed excessive.
Also one of the towels we got at the beginning was stained.
Though I didn’t like that I had to pay for a late check out (3pm) it was only 25 EUR which made a lot of sense for me given my flight time
6.0
Good location, comfortable mattress.
3-star breakfast; very basic. Food quality ok, but nothing but ordinary. Only one or two people were at the reception. There were long lines of clients at the reception, so getting any questions answered was difficult. Ridiculous parking ticket system. No shampoo or conditioner in the bathroom. Poor quality of hair dryer. No flip-flops.
8.0
good breakfast
location is close to bus and tram stations
6.0
breakfast and attention
location and building
10.0
Wonderful place to stay. The staff is lovely, the rooms are clean and quite big. The bar is also a nice place to stay. Near the metro and Alexanderplatz, perfect location.
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Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Berlin?
El precio medio de un alquiler en Berlin es 77 € por noche. Este alquiler es 9 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Leonardo Royal Hotel Berlin Alexanderplatz incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
hotel no cuenta con piscina en sus instalaciones. A lo mejor quieres reconsiderar si la piscina es importante para tu estancia.
¿Leonardo Royal Hotel Berlin Alexanderplatz admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Leonardo Royal Hotel Berlin Alexanderplatz?
Hemos encontrado 14 servicios para este alquiler. Esto incluye aire acondicionado, se aceptan mascotas, cocina o cocina integrada, internet o wi-fi y se permite fumar.