Great boys at entrance door 😃 Lazy staff at reception, really annoying 🤧 We had a great girl taking care our room, floor 6 - dont know her name, but 🤩🤩 great job.

The staff were friendly and hospitable.

Friendly staff

Location, cleanliness and accommodation to requests was great.

reception staff could have been more accommodating. we booked 20 rooms thru booking.com. upon our arrival, i paid the amount billed to me but it seems bill was only for 18 rooms and staff on duty would not give me keys to 2 rooms despite my reassurance that i was there to answer for whatever concerns needed to be resolved. our poor guests who travelled from baguio arrived at 9pm, had to wait for around 2 hours - 11pm for the keys cuz reception wouldn’t bulge. we had an early morning event the ff day so the guests plus us wasted 2 hours waiting instead of grabbing sleep. we all checked out at 5am so we just had 6 hours to sleep but i stayed awake cuz of my great frustration over a simple matter of wrong billing! paid for 18 rooms, booked 20 rms so i just needed to pay for the unbilled 2 rooms. haaaay 😌😵

Price , simple and basic but clean and comfortable

The pillows way too soft

The friendly and accommodating security guards downstairs.

No complimentary drinking water, at least.

friendly staff very accommodating

there no free toothbrush and bottle water. and please clear the door mirror and remove the stain.

Our Bed was So Soft ang Comfy

Parking

staff

Bed and staff

Wifi very slow & No hot water dispenser

Cleanliness

cannot control the ac

Minimalist concept. Location was accessible and a lot of place to eat at. Outside delivery services are accepted and can be delivered to your room.

Lack of facility/ items, like bed room slippers, toiletries, etc. But you can purchase them in the reception area or bring your own.

I'm a fan of Red Planet hotels, having stayed at multiple locations over the years. The rooms are always clean and the staff friendly and helpful. This location is no exception.

The only drawback is the noise from the busy roads nearby, making it a bit hard to sleep. This was expected and there's nothing management can do about it, except maybe give me a room on the opposite side of the building. I did request a quiet location, but they must not have had availability at my price point.

As always, expectable nice, clean rooms at a very affordable price and in a very well managed atmosphere