Location to all the amenities around was definitely a bonus! If you're going to Montreal for a hockey game this is the place to stay! Also only blocks away from St Catherine's to shop!

The only downfall we had was the amount of scent in the lobby as you entered the hotel, and into the elevator. It's not a place to go if you can't handle scenty places.

Absolutely the best hotel in which I've ever stayed! The Montreal Marriott Chateau Champlain was magnificent in every aspect any traveler could desire. Outstanding location, tremendous service and hospitality, wonderfully delicious food at both dinner and breakfast, exquisite room with the best bathroom...I could go on and on...

Loved Everything!

Location

Housekeeping

Very Close to downtown shopping and great location

Breakfast Buffet. Pay for parking.

Cleanliness and patience associate’s service

N/A

Great location. Good access. Clean building

Expensive. Noisy because of construction at ground level. Bad parking access. Expensive parking

Hotel room was clean sleep was comfartable.

Had to check in at 4pm i arrived at 6pm and the receptionist who is checking in told me that the room still was not ready, he said i need to wait for another 45min and he would give me a call to check in i waited for almost 2hours and didnt receive no call from him but the room was ready by then, everything was good in the room except for the sink went to brush my teeth and the sink was clogged up water wont go down, my wife went and was the same thing so we couldn't use the batroom sink, for the rest the stay was pleasant.

Heating/cooling system complexity No parking for a pick-up truck, except for valet - SUPER expensive! Unfortunately, ordinary, not worth the high cost. It was our 50th wedding anniversary, since we stayed there on our wedding night in 1973. That night, 50 years ago, we were offered twin beds, after I had reserved, many weeks before, a king. This time, I paid EXTRA for a high room facing the city, and mentioned our 50th. We were given a room half-way up, and NO mention/privilege/extra! Your question #4 below about a beach??? IN Montreal, in MAY, in Canada??????? THIS questionnaire is BS! Very disappointed! PLEASE REPLY! I assume we will not hear from you, nor have this published?

Bed was comfortable. Shower was amazing.

Set up of room was not functional. Bedspread was stained. I thought the room was bigger. The photos associated with the booking showed a kitchenette area.

Location

The location is excellent. Our room had a great city view. The hotel has been recently renovated and had a very efficient and speedy elevator system. I loved the screen in the lobby with access to flight information, shopping and restaurants in the area. The buffet breakfast had a lot of choice. The staff was very friendly and helpful. My family loved our stay here and we look forward to coming back.

All the modern upgrades.

People smoking at the front door. Walking in a HUGE cloud of smoke is unpleasant. Better signage for parking garage in hotel.

Locations, view, room were great!

The room was cold and we were not able to adjust the AC. The technician arrived fast and solved the issues. There was a free Wi-Fi in the rooms, but we we’re confused which access point to choose-the one with the room number or the other containing Marriott. This guidance should be printed on the room card or explained during check in. The room was well equipped with Nespresso machine, kettle, iron and ironing board, This works toiletries, but no ear buds or shoe polish cloth.

I felt that paying an extra $50 to get access to my room before 4pm was too much. There were other rooms already available so it was not a lack of rooms, a bit disappointing.

Marriott Château Champlain is my favorite hotel in Montreal. Every detail is thought of. Beds are amazing, the view, technology etc

Pillows were stinky I could not use them

Room was beautiful, hotel staff were very friendly and accommodating and excellent location if you’re looking to catch a hockey game!

Breakfast wasn’t great, especially for the price.