Great room and really great breakfast

Nothing

Hotel was clean. Breakfast was above average. Parking was convenient. Eateries within walking distance.

I would have given a much higher score but the front desk staff gave me an explanation which was not acceptable regarding why I was charged higher than my booking rate with booking.com. He told me the extra charges were levied by booking.com. I took the matter up with booking.com who reverted that the hotel advised that it was due to tax increase by the provincial government. Why did booking.com nor the hotel inform me of this. Why was one explanation given to me in person and another given to booking.com. I would not have brought this matter up if the hotel had just told me the actual reason why the difference. This incident leaves a bad taste for me for both the hotel and the way booking.com handled the matter.

OK

Nothing

Breakfast was good but you need to be up early to take full advantage

Location. Too far from centre of town

Easy access

Ants in the room

Staff were friendly, breakfast was good. Room was clean

Overpriced, very noisy air conditioner, ice machine very noisy outside our door. Only one suitcase rest and phone charger, in a room with 2 beds? Dining room was a bit like a fast food court seating rather than an expensive hotel Also you own the hotel not booking.com, you should not be left with your hand tied because a “third party” booked your hotel, who is in charge? You are responsible to your customer, don’t hide behind a “third party”

Breakfast was really good and room was very nice.

Free breakfast Easy booking Clean

Had to drive to see anything