Parking Location Friendly staff

Cleanliness Hairdryer didn’t work Very noisy: You can hear cars passing on the road and people talking outside

Was only passing through on the way to Revelstoke but it was a good location for that. Rooms were a good size. Staff were friendly.

Beds weren’t very comfy but that’s personal preference, can’t please everyone. Way too soft for me. The sink was blocked when we arrived but it was late so didn’t bother getting it fixed, just told them on check out the following morning. The light fixtures rattled whenever a train went past.

Room was clean.

Even though Non-Smoking Room, it had smell of smoke. It was aged (needs to be updated) and brighter colour paint applied. Motel is very close to the highway and I could hear the highway noise (even though they said it was quiet). Continental breakfast included muffin, yogurt and apple; all Costco product.

Bed was clean,

Carpet was stained, water had odd taste. Coffee and 1/2 a muffin is not a breakfast by todays standards.

Price was good. Bed comfortable

Room needs updating

Good location for our stay, good price.

Breakfast was underwhelming: coffee was cold, muffins were stale, wasn’t replenished, so only one out of the 3 in our party got sufficient food.

Great room friendly customer service. Until checkout time then a small 6 inch Gatorade (doesn't stain) was made. I noticed it at checkout time I asked for a hairdryer and had some oxy clean to clean the small light wet mark on the mattress they said no, then I said well with a hairdryer and 10 minutes I could fix the light wet spot on the mattress . They said no they can't rent room now and I would forfit the entire $200 damage deposit. The room was $76.97/night I stayed there 2 nights and there was about 15 vacant rooms at that time. How do you justify a 20 minute max job with a hairdryer and oxyclean, which I offered to do and lose 50 of damage deposit. They again said they couldn't rent the room now even though there was 15+ other rooms vacant.

They said they would not be able to rent the room for the night until spot dried naturally. So that would have been 80 dollars for one night. And there is a bunch of vacant rooms available there. I contacted booking.com who agreed that it was unreasonable that they charge $200 for that small wet spot. I rented in the past it was Christmas and they scammed my deposit. I will never recommend this place and I am now going to pursue legal action against them. How many times have they done this to other people that is not fair on Christmas too the deposit was for my kids presents now I am without all because of the greed of the owners of this place. I am not going to rest until I have made public and exposed these crooked people.

Was great until checkout then they said a tiny wet spot on mattress would cost me the entire damage deposit of $200, there was 5 others staying there at the time an they wouldn't let me use a blow dryer to dry the spot and it was 80 a night I have platinum booking.com membership I have stayed in 100 of hotels this is the worse blatant rip off ever. I would be willing to even pay 80 and stay there the night clean ityself and then leave the next day and get the other 120 back but they stole the money and refused negotiations. SCAMMERS AND THIEVES.

Taking the entire damage deposit over a small wet spot on the mattress. 200 when it was 80 a night for the room. I offered to dry it they wouldn't let me. No negotiation but I have bookings.com on my side and I am fighting these people it was Christmas too.... Bah humbug .

staff were lovely and great location for us passing through

pet friendly rooms, with comfortable bed.

icy parking lot

The lock worked. The toilet flushed. The window opened.

The bed was full of lumps. The pillows gave me a headache.

Clean and comfortable rooms.

Could benefit from a fridge.