Great location and space.

I think by mistake there were still wet towels from the laundry in the wash. We noticed it when we went to do some cleaning ourselves. But we did the laundry for them. Lol

The property was old and run down. We had to call maintenance twice. Once as the floor in the bathroom was flooded upon check in and a second time when we realised the toilet did not flush and almost over flowed. The bathroom also had clumps of dark long hair all over it. The carpet is old and all the walls had chips throughout the entire place.

The location, its right in the middle of town and everything was with 2-5 minutes walk

To begin with, the whole after hours booking process is cumbersome. We had to call multiple times to the property just to confirm booking. Had to pay using the link provided by property customer care team as the payment details from booking.com did not go through. The after hour checkin process was horrible. It took close to 1.5 hours to complete it. Part of it has to to do with our on the fly booking. So, if you are planning, I cannot stress enough to book in advance, please dont book on the fly as we did. Once we checked in, the nightmare begin.. We were surprised to see plunger in the washroom, but did not think much as it was 3 in the morning. It would be there for just in case situations, right…? Wrong, it was there for every single use! We had to use plunger after every single use, and multiple times because flushing won’t take your stuff, you will have to push it using plunger. Just imagine being in this situation with your friends, its horrible. We are not sure if it was only for our apartment or for the others too, we had so much back to back planned that we never followed up on this with the management.

Location was great. Close to Olympic stage for concerts

Too loud at night from partiers.

The service was very bad. The location of hotel, car parking & the front desk were at different places. Highly inconvenient. Hotel name is different than what was given.

location

lack of service

Great location, quiet

Bathroom taps need fixing

Very convenient location, clean and tidy. Had everything we needed

location

noise from street and bar below toaster did not work not enough blankets

An older apartment, but it was clean and basically comfortable, so it suited our needs (on the surface). As we were there a fortnight it was good to have machines for clothes washing and drying. We mostly self-catered and the kitchen was well enough equipped. We also had a few meals out that were good - the central location made it easy (even in bad weather) to access various restaurants & cafes on foot, and the supermarket.

Our apartment was directly opposite and facing a nightclub. We were unaware of that before arrival. The club itself was quiet, but the people in and around it were not! As the club didn't close until 2am (except Sundays and Wednesdays) it was not quiet until 2.30am most nights. Totally untenable if you wanted a good night's sleep, and needed to ski the next day. Lack of sleep really impacted on our ability to enjoy the holiday and ski. As a skier it was with mixed feelings when we saw it rained one night, but it reduced the talking crowds in the street! We will never book this apartment again, even if it was offered at half the price. The carpet is also quite old and stained, it could do with a refresh or even replacement!

location

nothing

Great location in the centre of Whistler, close to all amenities. Comfortable apartment and I really like the fire as it made the lounge cosy. Bedrooms and other rooms were clean and the kitchen equipment was fine; plenty of everything you would need for a holiday, including ironing and washing facilities. I found the reception staff helpful and happy to assist. We were located in Eagle Lodge.

Needs better instructions for recycling and ski storage We had two garbage bins - as not Canadian we didn’t know which was for recycling or normal waste. Also need clearer signage for where and when to put the garbage. I was wandering around the storage and car park area trying to find where to leave the garbage bags. Ski storage locate had wrong code inside door of apartment so have to get new one from reception. Could do with a bit of a paint refresh and maintenance as looked dated and had signs of wear.

perfect location, comfortable apartment

lots of lights not working. Hot tub that was advertised was out of commission.

price

poor condition, run down, carpets were filthy, kitchen poorly equipped and old.

location was very good, kitchen was functional and laundry facilities in room were good.

The place is probably one of the oldest buildings and needs some upgrades and better maintenance. Booked for 4 people and was put in Bear Lodge. ski locker totally inadequate for 4 guests. fold out bed uncomfortable. Had a wet dog smell that needed a scented candle. carpets, door and paint should be replaced/redone. Hot tub was in a separate building (Deer lodge) and really small and could not cater for many guests staying. For approximately $500 per night (Jan 6 to 11) expect a lot better than this and would stay elsewhere next time.

proximity to dining/shopping

the unit was in some disrepair and the parking was very limited.

Perfect

It's located in Bear Lodge right on the Village stroll! Great underground parking for our over height camper van directly underneath. Fabulous location right in the village with restaurants and shops virtually outside your door

Nothing not to like, older unit but in excellent condition

close to village

little outdated…things were broken ie furniture, blinds knobs. not enough comfy seats for 5

location

mattress in bedroom wasn’t comfortable both my husband and my backs are sore