The room was perfect for what we needed. It was comfortable, affordable, and spacious! The grounds were beautiful and the location was great! We were able to walk to a fabulous restaurant for dinner.

More parking

Fireplace sends out a lot of heat. Location is close to Ocean Blvd. Quiet location

Pathways are a bit rough for elderly walking. Stairways only for upper floors

quaint

steep steps

In a word, nothing so much so that I refused to stay there, and gave the manager the keys before even asking my wife in.

I checked in at 3, and saw the room, and immediately said this is unacceptable The room smelled, the bedding looked like someone could have just slept in it, the rug was very dirty - many spots, windows and bath below standards. Every hotel I have stayed in since Covid has clean standards that this hotel did not meet. It was a cramped, under the stairs room, not a city view, or a 'suite'. I asked the clerk (who was not at all friendly) could I upgrade. he said no, so I gave him the key back and said I would not bring my wife there. Frankly, I couldn't wait to leave. Since Carmel appeared full, we left and spent the night in Pismo at the Spyglass InnDirty, smelly, cramped, uncared for - In general not acceptable.

location

lack of coziness furnishings were ugly lack of beauty in room functional only outside was nice with beautiful plants

Room and bathroom was nice and clean. However, we didn't get any service cleaning the room or changing towels. Heating couldn't be controlled, very hot at night and cold in the morning. Bed sheets were terrible. Really very very old fashioned and uncomfortable. Only sheets not comforter. Coffee starting at 8 in the lobby..... awful coffee, absolutely not drinkable

Coffee Bed sheets not getting service to clean the room and change towels

location

holes in crummy towels. no chairs in big room

I did like the location and the curb appeal and the outdoor charm, and the fireplace in the room.

I didn’t like that there wasn’t a microwave oven or coffee maker in the room and no carpeting or area rug on the floor.