Location is very good, staff were awesome

Bed was a too firm for my liking

Lots of parking, clean

Place was very bright and comfortable and staff where friendly. Breakfast was very good aswell

Rooms were very spacious

Water from sink only had pure hot water and would scald you trying to wash your hands also the shower had no water pressure. Lastly the walls to the hallway are very thin so all night you would hear the doors of other roo.s closing but would be very loud in your room to hear.

The staff was very nice.

There were bugs on our pillow. Everything was broken and not usable in the fitness room other than the treadmill and bike. Someone was knocking on door from 1-2 am I could not sleep.

Comfortable bed, nice clean room and washroom. Very friendly and caring staff.

We stayed in room 124 from May 20 and checked out on May 22 Check-in went well parking was plenty and close to the room near HWY 401 My email - [email protected]

1) When we arrived (room 124- from May 20, checked out May 22), only one out of 4 lights was working in the bedroom area. There was duct tape on one of the light fixtures, and there were no lampshades on two of the light fixtures that were supposed to have lampshades. The light fixture with the duct tape did not work even after we called someone to replace and add bulbs for the four lights mentioned above. 2) The bed linens were soiled badly on one of the beds. The usual top cover sheet was the worst of all, with yellow-coloured medium spots all over. 3) The bathroom seemed to have just been renovated as the bathtub had a lot of residue of materials used to renovate. 4) The TV in the room seems old based on the very poor resolution. 5) A not-very-nice smell was also in the hallway leading toward my room. 6) When I asked to be moved to another room, the guy at the front said none was available. 7) The eggs for breakfast were very grainy, and on my last morning, the waffle maker was not plugged in, and it was some minutes after 8 am.

at least it was close to the train station.

where should I start? I arrived at 1 am. the hotel manager tried to enter the room at 2 am when I was having a shoulder. thank goodness the room was locked. it turned out the night time manager was double booked or confused about her own system after she personally gave me the room. and then she called me at 3 am in the morning. at 8:30 am, the day time manager called because the night manager under charged me. at least the day time manager gave me a late check out but it was so unprofessional on how they handle things. at no point, staffs had the right to enter my room without knocking or letting me know a head of time. it was inexcusable.