My bed had bugs ! Immediately notified the front desk . Jake said a manager would contact me . Never happened ;(

My bed had bugs ! Immediately notified the front desk . Jake said a manager would contact me . Never happened ;(

Location and initially the rate I was booked for

Booked on booking.com for $12, got to hotel to check in and they said booking.com had made a mistake and my booking was cancelled and I should have received a notice. Said they could give me the room at a reduced rate which ended up being $80 more than I had booked and credit card been charged. As it was late, I was tired and looking forward to watching March madness on TV and not wanting to search for a better value somewhere else I took the room. Needless to say their Direct TV only carried about 55 channels so I ended up going to my daughter’s hotel to watch the game. Hilton says it is beautiful booking.com fault for the inaccurate rate I was quoted. I am not happy with this outcome and will be perusing reimbursement for false advertisement

Personalen va väldigt trevlig och tillmötesgående!

Unken doft och en i allmänhet nergången känsla. Gamla heltäckningsmattor och budgettkänsla. Inte vad jag förväntade mig av ett 4-Stjärnigt hotell. Frukosten va snål och i princip inga grönsaker (kanske inte man kan förvänta sig i södra Amerika men ändå :)

The location was good.

The king room that we requested was not given to us and the staff was horrible. They had given my room away due to being “full”. Mind you I had booked this room a week in advance and checked in at 4:00, an hr after I was supposed to check into the hotel. They were not accommodating and were rude. We will not be staying again.

Excelentes instalaciones, la ubicación para nosotros fue perfecta por el evento q teníamos en Norcross. El personal muy amable y todo muy limpio. Es un hotel de lujo

No tenían opciones de comida a la madrugada q llegamos, solo paquetes de papas No incluye desayuno en la tarifa

Comfortable bed. And it was a Indian wedding going on on that Saturday. That was cool

The shower head didn't work properly. It was leaking and couldn't tilt. U had to literally stand under it to get water. The room was old and needed to be updated. The carpet on the floor had a smell.

Nice and clean The staff was excellent

Nothing

Hotel bar and restaurant Wedding reception

No microwave Refrigerator did not cool well Requested walk in shower and did not get At check in