Happy hour and dinner

No ginger ale in cooler or bar

I enjoyed the Happy hour that was provided. Free alcohol and also a good variety of snacks to complement the beverages. The vibe was good and the workers were polite and friendly... I would definitely come back here again .

Well when I checked in the clerk charged me double for the deposit. It showed that I was charged twice for the deposit, and I was assured that it would be credited back to my account once I checked out.. It was an honest mistake so hopefully I will have all that charged incorrectly fully refunded. Also having the drain for the a.c. drip from the ceiling into the tub was annoying. We literally had to close the door for the bathroom to block out the noise..

Breakfast was great.

clean hotel

decor - no frame on the wall

I had booked a double bed room, which wasn’t available and my companion had to go to a different hotel. Then the room had a malfunctioning air system!

The a/c in our room was not working and found out other rooms a/c was not working as well and as soon as I turned on the lights I saw a roach.

Nothing staff

Staff

The hotel was very clean and welcoming when you came in. Our room was close to the elevators but there was not any extra noise. The evening food and beverage service was wonderful.

Nothing really.

You have a bug in your system. Not called New Orleans, amd it wouldn't make sense.

the size of the room was great, the location was great.

the pool was not working and that was our main reason for staying was for the pool and our room had one trash can.

it was clean and close to the university.

staff was friendly.

The breakfast was by far amazing, fresh food, perfect hot meals, cold drinks. Our room was very clean, cozy very well maintained facility.. Hotel staff and kitchen attendees were wonderful, very helpful and polite super excellent service, swimming area hot tub were very soothing they were fully stocked on towels! Gym area was very spacious, clean and came in handy. Also very comfy beds with private area! This is definitely a pleasant place for a family get away or just a night away from home with your spouse!! We sure will be staying here in the near future!!!

TV channels would have been nice, despite the no channels everything else was amazing about this hotel!!

rooms were nice and loved the photos on the wall

Breakfast and indoor pool

Leaking ceiling in hallway

Very attentive

Loved it all

Extra fees for parking…

great location from where I need it to go

the fact that I waited too long to be greated, the room originally booked was not available and I was assigned to a one bed room and parking lot was not properly illuminated

Breakfast was made fresh. I liked the happy hour.

I was asked when I wanted housekeeping and they never came. Pool was not heated. Hot tub was not working.

friendly staff specially the cook personnel from the breakfast crew

the building is old contractors seem to be working on fixing facility. main lamp in the living room was not working.

Property it’s outstanding From the front desk, rooms, and breakfast!!

Nothing

I booked at Embassy Suites because of the location, the amenities I've come to expect, and the comfortable rooms.

The parking fee was a surprise. Nowhere on the website did it mention an extra $12/day parking fee. And the fee kicks in at 4:20 a.m.? WTF, are we nocturnal stoners going out to move our vehicles before dawn? If I had known this "junk fee" was added on, I would have chosen a different establishment. And the complimentary happy hour selection is much poorer than it has been in previous visits to the chain.

The room was wore out. Door to room had hinges missing so would not swing