Newly Renovated Room after we complained about the first room they gave us. Staff was friendly

First room they put us in the bathroom was filthy mild in tub area. Sleeping area had dirty carpet and dusty walls. Tried to use the pool but it hadn’t been cleaned Dirt inside the pool. The grounds had palm branches on top of the shrubbery and looks like it has been there awhile

The room was very clean, the beds were awesome! They slept very well. The variety of breakfast choices was great. The fitness room was a nice touch to help us stay on our healthy lifestyle journey while away from home.

For starters, the young lady (Ella) who checked us in was not very pleasant or informative at all! She made us wait for several minutes ( no one else was being waited on!) The other issue that would've been a deal breaker had I known in advance, per Ella, the pool was being renovated. So my little one was very disappointed, to say the least. Nothing in the entire pool area looked like it was being renovated! The pool was fully operable, nothing was disconnected, etc. The ice machine on the 4th floor was broken . Signs apologizing for renovations were everywhere in the building but never posted on the website(s) selling the rooms. Not very transparent.

Ruido y poca lmpieza. Estan de obra en el tercer piso. Dos dias sin agua fria en el lavabo

The location was near the hospital where family was at. Beds were comfy as always!

When I walked into the room it was like walking into a Super 8 and I didn't pay for that. This is the first Hampton in which I stay and kinda regret my decision. The staff was polite to me however they were talking about another guest who apparently had been rude.

Staff were very friendly and the breakfast was good.

Bed was noisy, pillows were flat and very uncomfortable and the bathroom had a weird smell.

Cold bath Very dirty

The Girl at the front desk was very professional and very nice. Good staff.

It was close to the children's hospital. We definitely didn't get lost finding it.

We paid a ridiculous amount for a night plus parking. The staff was definitely not over friendly. I've stayed at way nicer places for what we paid for there. I wouldn't stay here again but it served its purpose. The lady offered the people in front of us this little bag that had two waters in it and offered us nothing. The parking ($10.75), I can say we were scared to leave our vehicle.