Hilton Garden Inn Lexington
Sobre este hotel
Situado en Lexington, esta con encanto hotel por 71 € por noche es una estupendo opción para su próxima viaje. Este hotel se encuentra en Lexington, a menos de 5 minutos a pie del centro comercial Hamburg Pavilion. Dispone de piscina cubierta, conexión WiFi gratuita y restaurante.
Servicios
Piscina
Aire acondicionado
Se aceptan mascotas
Cocina o cocina integrada
Internet o Wi-Fi
Chimenea
Se permite fumar
Aparcamiento
Lavandería
TV
Accesible para silla de ruedas
Gimnasio
Mapa de Lexington, KY
Reseñas
4.3/5.0
Excelente(83 Reseñas)
Opiniones 100% verificadas
1.0
I am writing this review after patiently trying to resolve my issue directly with the hotel, then Hilton Honors, then Booking.com. Traveling with my dog alone...have paperwork from both Hilton and Booking.com (knowing I'm traveling with my dog) that mentioned only a security deposit, but nothing about a $75 Pet Fee, which I was charged for upon check-in. When I questioned it, the desk person could not help me and there was no manager on-site. I had to sign paperwork for it, and then called Hilton Honors when I got to my room. After presenting all of the paperwork reading "the total price of your stay" without listing any additional fees--the hotel would not refund the pet fee stating "she signed the paperwork when she checked in". I am traveling alone, with a pet, it's late afternoon--I'm tired. There is no way I would leave a hotel and try to find something else last minute. I have a letter stating my dog is a support pet, but it was for specific use and I know how many people misuse that privelage. I offered it as a way to win-win, but was told they don't accept those letters. I was outside my window to cancel, so I had no choice. The room, the construction, being told an exit wasn't usable when it was--being given a handicap room with a shower and no bathtub--that all just compiled the bad taste in my mouth. This room and this hotel is not worth $200 a night--nor is that in my budget. Nor was the $75! I can't even remember when or if I've taken the time to write a negative review. But this entire experience was the opposite of customer care. The sign on the desk that says they are committed to your stay is not what happens when you have a real issue. The paperwork states the $50.00 security deposit--then, in fact, it should also state there is a $75 pet fee. I simply cannot be the first guest to experience this upon check in.
10.0
The man at the front desk was very nice. Actually, I had scheduled the wrong date on booking.com, and it was very helpful to help me correct it.
The nightstand connected to the bed I came off the wall when my wife was standing there and set a drink on it which coming out the wall made her go to the ground I reported it till then no need for EMT I put ice on it the next morning they told me they would contact me on this matter so until then stay tuned have not heard nothing
7.0
Location, price, ease of access
When I started to turn in my first night, I found blood stains on my pillow. Couldn't tell if from the guests the night before or was washed and still on pillows. I went to the front desk and the guy claimed there's no more pillows as they boxed everything up due to the renovation going on. He gave me blankets to use as a pillow and didn't take my room number. At breakfast, I heard the day clerk that just took over talking on the phone about the incident but didn't know what room. I spoke up and she was mortified and apologized. She got me pillows and comped my breakfast at least.
4.0
Location
It’s under construction
10.0
Breakfast was excellent but it was not included in the price. We paid a reasonable amount similar to another restaurant.
I think for transparency the listed price should include the added fees, which were substantial.
9.0
Convenient to nearby location, clean, and comfortable
7.0
bad problem getting into my room. Key to door didnt work 3 times and hotel had to call someone to let me in.
bad problem getting into my room. Key to door didnt work 3 times and hotel had to call someone to let me in.
10.0
The location was perfect. Easy access to interstate and some very good restaurants.
None
10.0
Excellent professional and friendly staff. Very accommodating. Great shopping located just across the way.
There is only one ice machine on each floor. We were at the complete opposite, and as the ice machine making it long walks.
6.0
only complaint was my door lock didnt work properly on 3 occasions.
10.0
Wish breakfast would have been included. Breakfast good though even at $14/pp for buffet
Everything was exceptional
10.0
Everything was very clean! The bathrooms were exceptionally clean. Everyone was very kind and helpful.
10.0
Clean property
Friendly staff
Very good all around experience.
Nothing
7.0
location. clean.
given wrong information about breakfast being included for all guests. needed to request room service and towels each time. we were not told this had to be done.
7.0
We wanted a safe place to stay for cheap in Lexington. So we could uber and drink close by. Our room could have been a little cleaner 267. However, it was quiet on the backside our bed was dirty but comfy we felt safe during our sleep/stay. I would stay again.
I had gum on my headboard, and the bathroom floor was sticky. Update breakfast. Reviews were the only way I knew they only gave a brown bag.
10.0
The rooms were clean, hotel was clean, we did not eat breakfast but if we come back again we will definitely try it!! Staff was very friendly, we had no issues.
There is nothing to complain about.
7.0
large room
4.0
Good location off the interstate
The whole building is not level. Our drawers in our room would not stay shut - keep coming out due to the room not being level.
8.0
location was great, clean & comfortable outdoor seating areas
pool was closed
10.0
Tabaith was excellent at breakfast!
8.0
Good location, rooms were pretty good size and the staff was very nice and helpful.
Kinda pricey and the pool was closed. Something they should have told you before your cancellation time was up so you could select another hotel if you wanted to.
8.0
Good breakfast. Breakfast attendant was very friendly and helpful. Location was great being close to access of the highway. Very clean and comfortable room.
No free coffee in lobby after breakfast hours.
8.0
Great basic hotel near the expressway.
Thought the rate on the room was a little high, but not any higher than any of the other local hotels of same quality.
Preguntas frecuentes
¿Cuánto cuesta alquilar este hotel en comparación con otros en Lexington?
El precio medio de un alquiler en Lexington es 131 € por noche. Este alquiler es 60 € más barato que la media.
¿Este hotel incluye aparcamiento?
Sí, Hilton Garden Inn Lexington incluye aparcamiento. Para más información, contacta directamente con el alojamiento.
¿hotel cuenta con piscina?
Sí, Hilton Garden Inn Lexington cuenta con piscina en sus instalaciones. ¡Trae bañador!
¿Hilton Garden Inn Lexington admite mascotas?
¡Sí! Este hotel admite mascotas. Para más información, recomendamos contactar con el proveedor de la reserva sobre las políticas de animales.
¿Con qué servicios cuenta Hilton Garden Inn Lexington?
Hemos encontrado 12 servicios para este alquiler. Esto incluye piscina, aire acondicionado, se aceptan mascotas, cocina o cocina integrada y internet o wi-fi.