It was clean and the staff was friendly. It was nice to be able to go downstairs and get breakfast and coffee in the morning. The best part was it was pet friendly so we didn’t have to leave our dog home.

No outdoor pool and the jacuzzi was broken but they were working on the repairs

NA

Breakfast

The beds where comfy and the outside was nice with the fire pit.

Alot could have been better. When I got there my room had a smell of cigarettes which it was a non-smoking hotel. The air conditioner unit had mold on it The beds had strands of hair on the sheets there was trash still in the bin from the guests previous. The top of the counter where the refrigerator was had sticky rings from the guests previous. I had told the front desk asked if we could have a different room she told me no there was no other rooms then. The hot tub worked one day and then was under maintenance for the rest of the time due to what somebody had said was bacteria issues the pool was absolutely filthy there was hair all over the place. Big chunks of black hair there was a rusty nail in the pool. They had coffee and hot water out every night The coffee was always ice cold. It's a dog friendly hotel and that's all you could hear was dogs barking everywhere. When I went down to the front desk there was another couple having a lot of the same complaints I spoke to other guests as well and they all had the same complaints. The real issue is if you went to any of the staff they didn't care at all or do anything.

We love the outdor facilities, also that is pet friendly, coffe and tea all day and the breakfast was so good

Even is not near of the lake, we like the privacy of the hotel so if you are looking for a getaway from noise this is the right place , the only think we didn't love was the view of my room , next time I'll chek the room options before booking 😀 😉

mostly the friendly and accommodating staff.

breakfast wasn’t too good.

The property was set back from Canada St, so it felt secluded. The property was clean and nicely updated. We will be staying again.

Everything was great, thank you!

everything was amazing. the staff was so friendly! we had our twin boys with us and everyone was so kind to us and the kids.

breakfast was excellent, bed was very comfortable, all the staff was very nice and welcoming, clean rooms

nothing

Staff

Food, very small bathroom

Cleanliness, quietness, and all around pretty property

It is a little far from the main attractions at Lake George during off season

The gym had a Peloton bike and the location is great.

Old room, not super clean, house keeping made zero effort to make beds, didn’t even take our trash, breakfast buffet very limited and low quality.

The staff was extremely pleasant and friendly. The pool was a comfortable temperature and everything was clean and accessible.

The room could use a little updating and the pillows weren’t very comfortable.

horrible experience dealing with this hotel. They’re not accommodating and rude assistant manager.

so clean! extremely friendly staff, went above and beyond to make sure we enjoyed it and being 8 months pregnant the jacuzzi was my favorite spot!

The pool was perfect, nice and warm The hotel staff was very pleasant The room was very comfortable

bathroom was not clean when we got there so that was unpleasant. Otherwise everything was very nice.

Loved the breakfast and the atmosphere. The pool was warm, which was so nice!

The hot tub was a tad too hot. Walls are kind of thin and can hear so much. Lots of kids running around (and crying) during our stay. Would want to book a room on a floor without all the kids.

I liked the location and the cleanliness of the hotel. The place is quite which is good for sleep

The only thing they need to add is bottle water in the rooms and paper towels.

clean room. huge clean pool. breakfast was great.

nothing

Everyone was friendly place was clean rooms and breakfast were great

I had an issue with checking out and the price I was quoted thru a 3rd party and what I was charged were 2 different prices. That has never ever happened to me. Although the girl was nice it was not our deal take it up with 3rd party. Is how I felt was implied. I booked thru a 3rd party because the company doesn't price match. It's 70 dollars I would have taken that in future points anything. So last day of trip left alittle sour note. I will stay at a hampton or a Hilton it just could have been handled better on all sides.

The water in the tub did go down and was pretty uncomfortable